Haley Windish
Lake Isabella ,MI
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Housekeeper Supervisor
Shanty Creek Resort
Bellaire, MI
07.2020 - 08.2021
- Conducted regular inspections of guest rooms, public spaces, and back-of-the-house areas to maintain cleanliness standards.
- Enhanced guest experience by maintaining high standards of room hygiene and presentation.
- Managed inventory of housekeeping supplies, minimizing waste and lowering expenses through strategic purchasing decisions.
- Assisted in the development of housekeeping policies and procedures, aligning them with industry best practices to ensure continuous improvement in service delivery standards.
- Demonstrated leadership skills by guiding staff during periods of high occupancy or challenging situations with grace under pressure.
- Ensured timely completion of daily tasks through effective communication with team members and supervisors.
- Implemented standardized checklists for staff use during room inspections, ensuring consistent quality across all guest accommodations.
Residential cleaner
Sarah Clean LLC
Howell, MI
03.2018 - 10.2018
- Drove to clients homes and cleaned there homes top to bottom.
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
- Improved client satisfaction by providing thorough cleaning services tailored to individual preferences and needs.
Dollar General Cashier
Dollar General
Mancelona, MI
06.2017 - 01.2018
- Ran cash register, stocked and cleaned the store.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shanty creek daycare
Shanty Creek Resorts
Bellaire, MI
03.2016 - 02.2017
- Ran the daycare at shanty creek
- Watched and tended to little ones.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
Shanty creek houskeeper
Shanty Creek Resorts
Bellaire, MI
01.2016 - 02.2017
- Clean hotel grounds and rooms and condos.
Education
High school or equivalent -
North Central Academy
Mancelona, MI12.2016
Skills
- Health and safety
- Waste disposal
- Chemical Handling
- Guest Relations
- Quality Assurance
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Lead Housekeeper Supervisor
Shanty Creek Resort
07.2020 - 08.2021
Residential cleaner
Sarah Clean LLC
03.2018 - 10.2018
Dollar General Cashier
Dollar General
06.2017 - 01.2018
Shanty creek daycare
Shanty Creek Resorts
03.2016 - 02.2017
Shanty creek houskeeper
Shanty Creek Resorts
01.2016 - 02.2017
High school or equivalent -
North Central Academy
Driver's License