HALEY WOOTEN
Galloway,OH
Summary
Assistant Manager experienced in driving team success and enhancing customer satisfaction within retail sector. Achieved high productivity and efficient task completion through collaboration, problem-solving, and strong communication skills. Focused on leveraging diverse skills, including database management and event coordination, to support organizational goals and contribute positively to future endeavors.
Overview
4
4
years of professional experience
Work History
Registration Coordinator
Ohio State University
Columbus, OH
08.2025 - Current
Registration Coordinator
Ohio State University Medical Center
Columbus, OH
08.2025 - Current
- Coordinated patient check-ins and check-outs, scheduled and organized appointments across multiple departments, and managed daily clinic schedules to enhance patient flow.
- Verified insurance coverage, obtained procedural pre-certifications, and determined/collected patient co-pays and liabilities to ensure smooth financial transactions.
- Gathering accurate clinical histories, scanning paperwork, also maintaining HIPAA guidelines
- Triaged patient calls, provided directions, and assisted patients in navigating the medical center to improve their overall experience.
Volunteer
Helping Hands for Kids Charity
Columbus
03.2025 - Current
- Assisted with events for Helping Hands for Kids to support fundraising efforts.
- Contributed to fundraising efforts ensuring all proceeds directly support children with brain cancer.
- Coordinated community outreach events to promote children's welfare and support services.
- Organized fundraising activities to gather resources for underprivileged children in need.
- Assisted in developing educational programs for youth engagement and skill-building initiatives.
Shift Lead
Lane Bryant
Grove City
01.2025 - Current
- Led team operations, ensuring a high level of customer satisfaction and service efficiency.
- Trained and mentored new staff, fostering a collaborative and knowledgeable work environment.
- Implemented strategies to reduce shrinkage and track inventory levels, improving accuracy in stock management.
- Resolved customer issues promptly, enhancing brand loyalty through effective service.
- Analyzed sales performance data to identify trends and opportunities, informing strategic decisions.
Baker
KKP bakery
Grove City
01.2025 - Current
- Prepared diverse baked goods to meet quality standards and recipes, enhancing customer satisfaction.
- Provided exceptional customer service, building lasting relationships and encouraging repeat business.
- Executed safety and sanitation protocols to uphold a clean, compliant kitchen environment, ensuring health standards were met.
Assistant Manager
Cosmo Prof
01.2022 - 12.2024
- Led a dedicated team to achieve sales targets and enhance customer satisfaction.
- Oversaw daily activities, managed staff, and maintained high standards of customer service.
- Utilized communication and problem-solving skills to address challenges and foster positive work environment.
- Maintained inventory and supported sales initiatives through attention to detail and organization.
- Utilized effective communication and problem-solving skills to address challenges and foster a positive work environment.
- Maintained inventory and supported sales initiatives through attention to detail and organizational skills.
- Managed inventory and stock levels efficiently to optimize product availability.
- Resolved customer inquiries and complaints promptly, enhancing customer loyalty.
Education
High School Diploma -
Grove City High School
Grove CitySkills
- Patient scheduling
- Insurance verification
- Clinical documentation
- Appointment coordination
- HIPAA compliance
- Customer service
- Problem solving
- Time management
- Attention to detail
- Training and mentoring
- Ability to Work in a Team
- Communication skills
Personal Information
Title: Team Leader
Timeline
Registration Coordinator
Ohio State University
08.2025 - Current
Registration Coordinator
Ohio State University Medical Center
08.2025 - Current
Volunteer
Helping Hands for Kids Charity
03.2025 - Current
Shift Lead
Lane Bryant
01.2025 - Current
Baker
KKP bakery
01.2025 - Current
Assistant Manager
Cosmo Prof
01.2022 - 12.2024
High School Diploma -
Grove City High School