Haley Workman
Perrysville,OH
Summary
Detail-oriented professional with strong verbal and written communication skills. Proven ability to streamline operations and enhance productivity through effective file systems management and organizational techniques.
Overview
14
14
years of professional experience
Work History
Secretary
419 Home Improvements
Ashland, OH
01.2017 - Current
- Coordinated communication between clients and project teams, enhancing client satisfaction and engagement.
- Developed and maintained office procedures to streamline operations and enhance team productivity.
- Implemented filing systems that improved document retrieval speed and reduced administrative errors.
- Maintained accurate records of project documentation, including contracts, invoices, and change orders.
Animal Care Specialist
Charles River Laboratories
Ashland, OH
10.2017 - 09.2018
- Maintained stringent facility cleanliness by sterilizing cages, sanitizing equipment, and strictly adhering to SOPs and regulatory compliance guidelines.
- Demonstrated proficiency in the safe handling and low-stress restraint of animals.
- Maintained meticulous digital and physical records.
Release Specialist
Touchpoint Contact Center
Ashland, OH
01.2014 - 09.2017
- Coordinated release and retrieval of totaled and towed vehicles through clear communication with insured claimants, auto body shops, and tow operators, enhancing overall process efficiency.
- Streamlined claims lifecycle by identifying and resolving logistical bottlenecks, enabling timely vehicle pickups and minimizing storage fees.
- Managed high volume of active files concurrently while adhering to insurance guidelines and company standard operating procedures, ensuring compliance and operational integrity.
Packer
Packaging Corporation of America
Ashland, OH
07.2012 - 09.2014
- Operated packaging machinery to efficiently prepare products for shipment.
- Conducted quality checks on finished products to verify accuracy and reduce errors.
- Collaborated with team members to streamline packing processes and improve workflow.
- Ensured compliance with safety standards and maintained a clean work environment.
Education
High School Diploma -
Mansfield Senior High
Mansfield, OHAssociate of Science - Veterinary Technician
Penn Foster
Chandler, AZ01-2028
Skills
- Communication skills
- Document management
- File management
- Written communication
- Document control
- Data entry accuracy
- Keyboarding skills (72 WPM)
- Administrative support
Timeline
Animal Care Specialist
Charles River Laboratories
10.2017 - 09.2018
Secretary
419 Home Improvements
01.2017 - Current
Release Specialist
Touchpoint Contact Center
01.2014 - 09.2017
Packer
Packaging Corporation of America
07.2012 - 09.2014
High School Diploma -
Mansfield Senior High
Associate of Science - Veterinary Technician
Penn Foster