Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Hali Jackson

New Johnsonville,TN

Summary

Reliable, disciplined worker with exceptional work ethic and a desire to exceed company expectations. Skilled in building positive personal and professional relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

16
16
years of professional experience

Work History

Mail Carrier

USPS
New Johnsonville, TN
05.2022 - Current
  • Scanned packages for delivery tracking.
  • Delivered packages and letters to residential customers.
  • Collected signatures from recipients of registered mail items.
  • Operated a vehicle in accordance with safety regulations.
  • Responded to customer inquiries regarding postal services and products.
  • Performed regular maintenance checks on assigned vehicle.
  • Provided friendly customer service at all times while delivering mail.
  • Verified accuracy of addresses before delivering packages.
  • Checked incoming mail for proper postage.
  • Assisted other carriers with their routes as needed during peak periods.
  • Organized parcels into appropriate size containers for transport.
  • Kept up-to-date knowledge of postal rates, regulations, and procedures.
  • Ensured compliance with federal laws related to privacy protection.
  • Sorted mail for delivery, arranging mail in delivery sequence.

Personal Shopper

Walmart
Waverly, TN
07.2021 - 05.2022
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Created effective visual merchandising strategies to attract customers and increase sales.
  • Stocked shelves with newly received merchandise according to established guidelines.
  • Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Secured and stored items until customer pickup.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Completed pickup and shopping orders for customers within local area.
  • Scanned items when pulling from shelves to update system stock information.
  • Asked store associates for help locating missing products.
  • Conducted personalized shopping services for clients based on their preferences, sizes, and needs.

Dental Assistant

Twin Lakes Dental
Camden, TN
02.2015 - 07.2021
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Educated patients on proper oral hygiene techniques and habits.
  • Maintained a neat, clean and organized environment throughout the office.
  • Conducted routine maintenance of equipment used in dentistry operations.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Took digital X-rays of teeth using radiographic equipment.
  • Sterilized instruments according to established guidelines and protocols.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Fabricated temporary crowns or bridges from impressions taken by the dentist.
  • Ordered supplies necessary for daily operations of the practice.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

Dental Assistant

Aspen Dental
Dickson, TN
04.2018 - 12.2019
  • Assisted oral surgeons in preparing for and executing dental procedures.
  • Maintained and sterilized instruments, tools, and equipment used during dental surgeries.
  • Provided patient care before, during, and after surgery, including taking vital signs.
  • Prepared treatment rooms by setting up instruments, supplies, and medications needed for procedures.
  • Educated patients on pre-operative instructions as well as post-operative expectations.
  • Monitored patient's condition during surgery by observing vital signs and alerting surgeon of any changes or problems.
  • Documented patient medical histories and assisted with other paperwork related to the procedure.
  • Ensured that all safety protocols were followed throughout the duration of each procedure.
  • Assisted with suturing wounds closed following surgical operations when necessary.
  • Took impressions of teeth for fabrication of prostheses such as crowns or dentures.
  • Kept accurate records regarding patients' treatments performed in accordance with HIPAA standards.
  • Instructed patients on proper home care techniques following oral surgery.
  • Performed lab tests such as X-rays or blood work when requested by the surgeon.
  • Cleaned patient's mouth using suction devices to remove saliva or debris from mouth during procedure.
  • Collected specimens from biopsies or other tissue samples sent off for laboratory testing.
  • Coordinated scheduling of appointments between patients and surgeons.
  • Dispensed medications prescribed by the surgeon according to established protocol.
  • Assisted oral surgeon by preparing surgical area ahead of time so that procedures could take place.
  • Provided guidance to new staff members regarding job duties and responsibilities within the office setting.

Childcare

Home Based
New Johnsonville, TN
04.2014 - 01.2017
  • Attended workshops related to childcare.
  • Attended workshops related to childcare topics such as nutrition, safety practices.
  • Did daily meal times and nap times.
  • Performed light housekeeping duties related to childcare such as laundry.
  • Managing payments from parents.
  • Preparing activities and materials for daily tasks.
  • Participated in meetings with other staff members to review policies and procedures related to childcare services provided.

Manager

Lance's Pizza
Waverly, TN
04.2009 - 10.2015
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Prepared dough and sauce for pizzas according to recipes.
  • Cleaned and sanitized kitchen surfaces and equipment.
  • Assisted in loading and unloading food items from delivery trucks.
  • Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Monitored quality of all products served to customers.
  • Ensured compliance with health and safety regulations in the kitchen area.
  • Assisted other cooks in preparing salads, sandwiches, desserts and appetizers.
  • Inspected workstations for cleanliness before beginning shift.
  • Stocked shelves with necessary ingredients for making pizzas.
  • Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
  • Rotated stock items so that oldest product was used first.
  • Measured ingredients accurately using measuring cups or scales.
  • Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
  • Stocked freezers and refrigerators to maintain adequate supply of ingredients and products.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.

Education

Associate of Applied Science - Dental Assisting

Anthem Career College
Nashville, TN
02-2014

High School Diploma -

Waverly Central High School
Waverly, TN
05-2012

Skills

  • Route Management
  • Mail Sorting
  • Report Preparation
  • Postage Calculation
  • Postal regulations
  • Route Navigation
  • Stress Management
  • Inventory Management
  • Time Management
  • Attention to Detail
  • Reliability
  • First Aid/CPR
  • Organizational Skills
  • Critical Thinking
  • Adaptability and Flexibility
  • Staff Management
  • Patient Services
  • Patient Relations
  • Equipment Sterilization
  • Patient Care Coordination
  • Knowledgeable in EagleSoft
  • Taking X-rays
  • First Aid Training
  • Appointment Scheduling
  • Stress management techniques
  • Dental terminology knowledge
  • OSHA Regulations Knowledge
  • Infection control procedures
  • Treatment Room Breakdown
  • Treatment room setup
  • Patient schedule management
  • Oral Surgery
  • Portion Control
  • Customer Service
  • Food Safety
  • Food Processing
  • Phone Etiquette
  • Customer Order Management
  • Teamwork and Collaboration

Affiliations

crafting, shirts, signs, cups

Accomplishments

Student mentor

References

References available upon request.

Timeline

Mail Carrier

USPS
05.2022 - Current

Personal Shopper

Walmart
07.2021 - 05.2022

Dental Assistant

Aspen Dental
04.2018 - 12.2019

Dental Assistant

Twin Lakes Dental
02.2015 - 07.2021

Childcare

Home Based
04.2014 - 01.2017

Manager

Lance's Pizza
04.2009 - 10.2015

Associate of Applied Science - Dental Assisting

Anthem Career College

High School Diploma -

Waverly Central High School

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Hali Jackson