Dedicated professional known for exceptional customer service and effective problem-solving. Experienced in training staff and optimizing store operations to enhance customer satisfaction and drive business success.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Plato's Closet
Utica, Michigan
01.2023 - 08.2026
Supervised daily store operations, ensuring adherence to company policies.
Monitored staff performance to maintain quality standards, ensuring customer satisfaction.
Trained new team members on customer service standards, enhancing overall team performance.
Resolved customer inquiries and addressed issues with professionalism.
Assigned tasks to team members based on strengths, optimizing team efficiency.
Communicated clearly with employees regarding job duties, expectations, and policies.
Conducted regular audits of cash register transactions for accuracy.
Stable Hand
Double Dunn Ranch
Carbon Cliff, Illinois
01.2021 - 06.2022
Fed and watered horses daily, ensuring proper nutrition and hydration.
Maintained clean and organized stables for optimal horse health and comfort.
Assisted in grooming horses, promoting cleanliness and readiness for riding.