Halid Manjic
Auburn,GA
Summary
Dynamic professional with extensive experience in logistics and optical services, notably at Southern Optical. Proven track record in client relationship building and safety compliance, enhancing operational efficiency and customer satisfaction. Skilled in training teams and implementing process improvements, resulting in streamlined workflows and increased service quality.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Independent Contractor
Cannon Delivery
Buford, GA
09.2019 - Current
- Oversaw timely delivery operations, ensuring adherence to company standards and customer satisfaction.
- Managed logistics coordination, optimizing routes for enhanced efficiency and reduced transit times.
- Trained and mentored new drivers on safety protocols and delivery processes.
- Implemented process improvements that streamlined operations and reduced delays in service delivery.
Lead Optician
Southern Optical
Norcross, GA
03.2012 - 08.2019
- Supervised daily operations, ensuring optimal workflow and customer service standards.
- Trained and mentored junior opticians in technical skills and customer interaction techniques.
- Implemented process improvements that enhanced efficiency in eyewear fitting and dispensing.
- Collaborated with management to develop strategic initiatives for product offerings and sales growth.
- Analyzed customer feedback to refine services, resulting in improved satisfaction ratings.
- Oversaw inventory management, ensuring accurate stock levels of optical products and supplies.
- Conducted regular staff performance evaluations to drive team development and accountability.
- Streamlined the process for eyewear selection, ensuring a smooth and efficient experience for clients.
- Regularly attended industry conferences and seminars to stay current on the latest trends and advancements in optical technology, ensuring patients received cutting-edge care.
- Mentored junior opticians, fostering professional growth and development within the team.
- Managed inventory effectively, maintaining optimal stock levels and reducing unnecessary expenses.
Order Picker
Encompass
Lawrenceville, GA
03.2011 - 03.2012
- Operated forklifts and pallet jacks to efficiently transport products throughout warehouse.
- Accurately picked and packed orders based on customer specifications, ensuring quality control.
- Maintained inventory accuracy by conducting regular stock counts and updating records.
- Collaborated with team members to optimize workflow and reduce order processing times.
- Implemented best practices for safety and cleanliness within the warehouse environment.
- Trained new staff on order picking procedures, equipment operation, and safety protocols.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Optical Technician
National Vision
Lawrenceville, GA
03.2006 - 03.2011
- Operated lensometers to orient and mark uncut lenses for eyeglasses.
- Interpreted equipment manuals and schematics to determine corrective actions for repairs, calibrations, and installations.
- Performed scheduled and planned installation and maintenance duties.
- Cleaned, adjusted and lubricated instruments, enabling correct and safe operations.
Education
No Degree - Business Management
Penn Foster Career School
Scranton, PASkills
- Safety compliance
- Client relationship building
- Workload management
- Deadline adherence
Certification
- six sigma Training - [Timeframe]
Languages
Croatian
Native or Bilingual
Timeline
Independent Contractor
Cannon Delivery
09.2019 - Current
Lead Optician
Southern Optical
03.2012 - 08.2019
Order Picker
Encompass
03.2011 - 03.2012
Optical Technician
National Vision
03.2006 - 03.2011
No Degree - Business Management
Penn Foster Career School