Overview
Work History
Education
Skills
Timeline
Generic

Halie Chappelle

Hudson Falls

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Queensbury
08.2024 - 06.2025
  • Prepared food and beverages following company recipes and quality standards.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Operated cash register, processed payments, and managed customer transactions efficiently.
  • Collaborated with team members to ensure timely order preparation during peak hours.
  • Complied with health and safety regulations while handling food and beverages.
  • Stocked supplies, including coffee, donuts, and baked goods as needed.
  • Provided excellent customer service to enhance guest experiences.
  • Resolved customer complaints professionally to maintain a positive atmosphere.

Front End Associate

Hannaford
Hudson Falls
05.2023 - 07.2024
  • Processed customer transactions accurately at checkout to enhance operational efficiency.
  • Handled customer complaints with professionalism and empathy, ensuring satisfactory resolutions.
  • Greeted customers warmly, identifying needs to provide tailored assistance.
  • Maintained clean and organized front-end area to promote a welcoming environment.
  • Collaborated with team members to elevate overall customer service experience.
  • Collected and returned shopping carts, baskets, and reusable bags to designated areas.
  • Answered incoming calls promptly, delivering accurate product and service information.
  • Contributed to special projects or tasks as assigned by manager, fostering teamwork.

Crew Member

Dunkin' Donuts
Queensbury
04.2022 - 04.2023
  • Prepared coffee and food items following company recipes and standards.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Operated cash register, processed payments, and handled transactions efficiently.
  • Assisted customers with menu selections to ensure positive service experiences.
  • Collaborated with team members for timely order preparation during peak hours.
  • Followed health and safety regulations in daily food and beverage handling.
  • Resolved customer complaints professionally to enhance satisfaction.
  • Completed opening and closing tasks, including setting up workstations and restocking supplies.

Education

High School Diploma -

Hudson Falls High School
Hudson Falls
06-2023

Skills

  • Customer service and support
  • Conflict resolution
  • Team collaboration
  • Sanitation practices
  • Time management
  • Problem solving
  • Attention to detail
  • Workstation organization
  • Basic math skills
  • Telephone etiquette
  • Drive-thru operations
  • Cash handling
  • Order taking
  • Supplies monitoring and restocking
  • Safe food handling
  • Cleaning and housekeeping
  • Stock management
  • Willingness to learn
  • Reliability and punctuality

Timeline

Crew Member

Dunkin' Donuts
08.2024 - 06.2025

Front End Associate

Hannaford
05.2023 - 07.2024

Crew Member

Dunkin' Donuts
04.2022 - 04.2023

High School Diploma -

Hudson Falls High School

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Halie Chappelle