Halie Fish
Otis Orchards
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Mint Condition Dental
09.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized practice environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Patient Care Coordinator
Mint Condition Dental
06.2024 - 09.2024
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Barista
Cozy Coffee
07.2022 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Assistant Soccer Coach
St. Georges High School
08.2019 - 01.2024
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Enhanced player skills by providing personalized coaching and feedback during one-on-one sessions.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Assisted head coach in designing practice sessions, focusing on individual player development and overall team improvement.
Barista
Daily Habit Espresso
10.2021 - 07.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Barista
White Dog Coffee
03.2016 - 10.2021
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
Manager
White Dog Coffee
04.2021 - 07.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Associate of Arts -
Spokane Community College
Spokane, WA01.2023
Diploma -
West Valley High School
Spokane Valley, WA01.2014
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff training and development
- Team motivation
- Goal setting
- Conflict resolution
- Sales strategies
Timeline
Assistant Manager
Mint Condition Dental
09.2024 - Current
Patient Care Coordinator
Mint Condition Dental
06.2024 - 09.2024
Barista
Cozy Coffee
07.2022 - 06.2024
Barista
Daily Habit Espresso
10.2021 - 07.2022
Manager
White Dog Coffee
04.2021 - 07.2021
Assistant Soccer Coach
St. Georges High School
08.2019 - 01.2024
Barista
White Dog Coffee
03.2016 - 10.2021
Diploma -
West Valley High School
Associate of Arts -
Spokane Community College
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