Summary
Overview
Work History
Education
Skills
Timeline
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Halie Roy

Canal Winchester,OH

Summary

Dedicated and experienced hospitality professional with over five years of experience in customer service, bartending, and team collaboration. Skilled in creating exceptional guest experiences, maintaining efficiency in fast-paced environments, and contributing to the success of new and current employees.

Overview

8
8
years of professional experience

Work History

Bartender

Smokey Bones Bar & Fire Grill
Reynoldsburg, OH
04.2021 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Served high customer volumes during morning, nights, and weekends.

Bartender

The Rail- Grandview
Columbus, OH
06.2023 - 09.2023
  • Contributed to the successful opening of a new location while providing exceptional service, fostering a welcoming environment for guest

Bartender

Benihana
Columbus, OH
07.2022 - 05.2023
  • Delivered outstanding customer service, resulting in high guest retention and satisfaction.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Server

Cracker Barrel
Pickering, MO
08.2018 - 04.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Assisted in training new staff members to uphold company standards.

Sales Associate

TJ Maxx, TJX Companies
Columbus, OH
01.2017 - 10.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Oak Hills High School
Cincinnati, OH

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Responsible alcohol service
  • New hire training

Timeline

Bartender

The Rail- Grandview
06.2023 - 09.2023

Bartender

Benihana
07.2022 - 05.2023

Bartender

Smokey Bones Bar & Fire Grill
04.2021 - Current

Server

Cracker Barrel
08.2018 - 04.2021

Sales Associate

TJ Maxx, TJX Companies
01.2017 - 10.2018

High School Diploma -

Oak Hills High School
Halie Roy