Halima Hydara
Dallas
Summary
Experienced in emergency dispatch and personal care assistance, focusing on delivering compassionate care and efficient call management. Committed to leveraging strong healthcare knowledge and data accuracy to enhance patient experiences and support medical teams effectively.
Overview
4
4
years of professional experience
Work History
Emergency Dispatcher
Baylor Scott & White Medical Center
Dallas
04.2022 - Current
- Screen and transfer telephone calls to intended recipients, ensuring accurate communication.
- Coordinate emergency services by paging relevant medical staff promptly to facilitate timely response.
- Answer queries pertaining to admitted patients by following strict confidentiality protocols.
- Operate paging systems and intercoms to relay critical codes and communicate effectively with medical staff during emergencies.
- Operated multi-line phone systems to manage incoming emergency calls efficiently.
- Maintained detailed knowledge of local medical facilities and their capabilities.
- Operated a variety of communication equipment such as computers, telephones, radios and other related technology.
- Performed administrative duties such as filing reports, entering data into computer system and maintaining logs.
Personal Care Assistant (PCA)
Right At Home Health Care
Dallas
09.2023 - 03.2026
- Improved patient outlook and daily living through compassionate care.
- Assisted clients with daily living activities and personal hygiene.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situation for clients by communicating with the family and other staff about any concerns or challenges.
- Maintained clean and well-organized environment for client happiness and safety.
- Coordinated transportation for clients to medical appointments and social events.
- Maintained accurate client records and documentation for care activities.
Education
Some College (No Degree) - Psychology
Eastfield College
Mesquite, TXSkills
- Emergency response
- Call management
- Medical terminology
- Data
- Healthcare
- Compassionate care
Timeline
Personal Care Assistant (PCA)
Right At Home Health Care
09.2023 - 03.2026
Emergency Dispatcher
Baylor Scott & White Medical Center
04.2022 - Current
Some College (No Degree) - Psychology
Eastfield College