Halima Isse
Phoenix,AZ
Summary
Dynamic professional with extensive experience at Sevita, excelling in client support and personal care assistance. Proven ability to enhance daily living skills and community integration while managing medications and promoting emotional well-being. Bilingual educator skilled in communication coordination, fostering strong relationships to ensure client success and satisfaction.
Overview
41
41
years of professional experience
Work History
Direct Support Professional
Sevita
07.2017 - Current
- Provided individualized support to clients with diverse needs, enhancing daily living skills and community integration.
- Assisted clients in personal care routines, promoting dignity and independence in all activities.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
- Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recorded status and duties completed in logbooks for management.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
Mortgage Loan Processor
JPMorgan Chase
02.1999 - 11.2015
- Processed mortgage loan applications, ensuring compliance with regulatory requirements and company policies.
- Reviewed financial documents for accuracy, verifying income and creditworthiness of applicants.
- Coordinated communication between clients, underwriters, and real estate agents to facilitate smooth transactions.
- Processed mortgage loan applications accurately and successfully for over 12 years.
French Teacher
Djibouti Department of Education
09.1984 - 05.1997
- Developed course curriculum, lesson plans and supplemental materials to support student success.
- Designed and administered assessments to evaluate student progress and comprehension.
- Facilitated immersive language workshops to enhance student fluency and confidence.
- Collaborated with parents and community stakeholders to support student learning initiatives.
- Organized cultural exchange programs to promote bilingualism and diversity appreciation.
- Created reading lists with materials to promote student comprehension of written French.
- Built cultural literacy by organizing lesson plans focused on French-speaking countries.
Education
Bachelor of Arts - Teaching French As A Second Or Foreign Language
Arizona State University
Tempe, AZ05-2021
Associate of Arts - Art Education
Maricopa Community Colleges, Glendale Community College
Glendale, Arizona, AZ05-2019
Skills
- Client support
- Personal care assistance
- Daily living skills
- Community integration
- Communication coordination
- Bilingual education
- Problem resolution
- Time management
- First aid and safety
- Behavior redirection
- Medication administration
- Behavioral management
- Decision-making support
- Verbal and written communication
- First aid and CPR
- Prevention support
Timeline
Direct Support Professional
Sevita
07.2017 - Current
Mortgage Loan Processor
JPMorgan Chase
02.1999 - 11.2015
French Teacher
Djibouti Department of Education
09.1984 - 05.1997
Bachelor of Arts - Teaching French As A Second Or Foreign Language
Arizona State University
Associate of Arts - Art Education
Maricopa Community Colleges, Glendale Community College