Open To Work
Halima Narain
The Brooklyn Eye Center
Brooklyn,USA
Work Preference
Job Search Status:
Open to work
Desired start date:
2 weeks notice
Desired Job Title
Medical ReceptionistSecurity Administrator / Shift SupervisorFront Desk Manager
Work Type
Part TimeFull Time
Location Preference
On-SiteRemote
Location:
Brooklyn, USA
Open to relocation:
Yes
7
years of professional experience
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Work History
Medical Receptionist
2 Years 7 Months- Welcome patients and visitors while delivering a professional and positive first impression.
- Manage patient check-in and check-out processes and maintain accurate demographic records.
- Verify insurance eligibility, explain coverage details, and address insurance-related inquiries.
- Record patient payments and update financial information while supporting revenue collection efforts.
- Schedule appointments, consultations, and follow-up visits using electronic scheduling systems.
- Answer and route incoming calls, provide information, and assist with patient inquiries.
- Prepare referral documentation and insurance authorization forms.
- Fulfilling requests for medical records from patients, or doctors offices while strictly adhering to HIPAA and other regulations to protect patient privacy.
- Process prior authorizations for procedures, medications, and medical services.
- Review documentation requirements and submit authorizations accurately and efficiently.
- Maintain organized waiting areas, manage inventory/ supplies for the office and handle incoming daily mail and packages correspondence
Security Administrator / Shift Supervisor
5 Months- Filing guard’s personal records and reports
- Print timesheets for each building where security guards and supervisors are posted.
- Keeping track of security guard’s and supervisor’s attendance and tardiness
- Confirming/ Reporting No Calls, No Shows to Account Management and Director of Security
- Updating STATs and attendance on Excel/ PowerPoint
- Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
- Completes reports by recording observations, information, occurrences, and
surveillance activities.
Front Desk Manager
2 Years 8 Months- Managed front desk operations and guest services in a high-volume hospitality environment.
- Responded to guest inquiries, requests, and concerns while maintaining service excellence.
- Handled cash transactions and ensured compliance with company financial procedures.
- Coordinated with multiple departments to resolve issues and improve guest satisfaction.
- Assisted with training and supervision of front desk personnel.
Education
High School Diploma
Skills
Patient Check-In & Check-Out
Insurance Verification
Prior Authorization Processing
HIPAA Compliance
Medical Records Management
Appointment Scheduling
Patient Relations
Front Desk Operations
Revenue Collection
Data Entry
Electronic Health Records (EHR/EMR)
Athena & eClinicalWorks
Microsoft Word
Excel & Outlook
Customer Service
Timeline
Security Administrator / Shift Supervisor
47 Hall Street
08.2024 - 01.2025Read More
Medical Receptionist
The Brooklyn Eye Center
01.2024 - CurrentRead More
Front Desk Manager
La Quinta Inn & Suites
05.2019 - 01.2022Read More
Richmond Hill High School
High School Diploma
Read More