Summary
Overview
Work History
Education
Skills
Timeline
Generic

Halima Sultana

Queens,NY

Summary

Detail-oriented professional with experience in processing cash, card, and mobile payments. Skilled in customer service, addressing inquiries, and ensuring accurate financial transactions. Collaborated with teams to enhance operational efficiency and provided support for product inquiries, showcasing strong communication and problem-solving abilities relevant to retail and service roles.

Overview

20
20
years of professional experience

Work History

Customer Service Cashier

Songam food LLc
Jamaica, Ny
09.2019 - Current
  • Greeted customers and provided information on menu items, products, and pricing to enhance customer experience.
  • Processed cash, card, and mobile payments at Songam Food LLC register counter.
  • Balanced cash drawer and verified daily register totals to ensure accuracy in financial transactions.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Collaborated with co-workers on daily tasks to maintain efficient store operations and improve service delivery.
  • Led daily operations across company teams and workflows.

Customer Service Cashier

Dunkin donuts
Long Island, Ny
11.2006 - 10.2015
  • Greeted customers and answered menu, product, and pricing questions.
  • Processed cash, card, and mobile payments at Songam Food LLC register counter.
  • Balanced cash drawer and verified daily register totals.

Education

Gazipur Cantonment College
Gazipur , Dhaka

Skills

  • Customer service
  • Phone support
  • Team collaboration
  • Clear communication

Timeline

Customer Service Cashier

Songam food LLc
09.2019 - Current

Customer Service Cashier

Dunkin donuts
11.2006 - 10.2015

Gazipur Cantonment College
Halima Sultana