Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nour Mariana Harb

Rancho Cucamonga,USA

Summary

Dynamic Sales Professional with a proven track record at Mercedes Benz of West Covina, specializing in sales negotiation and customer relationship management. Successfully managed trade-ins and leasing arrangements, resulting in enhanced client satisfaction and seamless transactions. Recognized for strong organizational skills and effective financial evaluations, consistently driving results in a competitive market. Aiming to leverage expertise to further elevate sales performance and client engagement.

Overview

5
5
years of professional experience

Work History

Sales Professional

Mercedes Benz of West Covina
West Covina
02.2024 - 05.2024
  • Engaged extensively with customers daily as Sales Professional at Mercedes-Benz of West Covina.
  • Managed trade-ins, leasing arrangements, and sales transactions.
  • Negotiated terms, performed credit evaluations, and verified driver's licenses to prevent fraud in car purchases.
  • Regularly utilized AutoAlert database to gather customer information for financial services.
  • Ensured seamless client progression to the finance department for successful completion of automotive transactions.

Front Desk Receptionist/Greeter

Mercedes Benz of Ontario
Ontario
07.2021 - 08.2023
  • Managed guest registration and introductions to service advisors as Service Greeter at Mercedes-Benz of Ontario.
  • Supervised check-in operations for Mercedes car wash clients.
  • Demonstrated adaptability by transitioning seamlessly between dual roles.

Cashier

The Habit Burger Grill
Rancho Cucamonga
09.2019 - 03.2020
  • Served as cashier, managing customer service responsibilities.
  • Facilitated efficient in-store check-out processes by managing sales transactions and packaging items.
  • Assumed responsibility for tracking inventory levels.

Education

Bachelor of Arts - Criminology

California State Polytechnic University, Pomona
Pomona, CA
12-2023

Skills

  • Inventory management
  • Order fulfillment
  • Safety procedures
  • Financial evaluation
  • Team collaboration
  • Organizational skills
  • Sales negotiation
  • Customer relationship management
  • Skilled in Microsoft 365 applications
  • Sales software proficiency

Languages

  • English, Fluent
  • Arabic, Fluent

Timeline

Sales Professional

Mercedes Benz of West Covina
02.2024 - 05.2024

Front Desk Receptionist/Greeter

Mercedes Benz of Ontario
07.2021 - 08.2023

Cashier

The Habit Burger Grill
09.2019 - 03.2020

Bachelor of Arts - Criminology

California State Polytechnic University, Pomona

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