Halle Bennett
golden valley,AZ
Summary
Dynamic professional with a proven track record in hospitality and crisis management, notably at AMHC. Excelled in enhancing dining experiences at Par and Grill through exceptional service prioritization and adept use of POS systems. Skilled in team collaboration and adaptability, consistently achieving positive outcomes in high-pressure environments. Demonstrates a strong blend of technological proficiency and active listening, ensuring client and patron satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Par and Grill
Caribou, ME
06.2023 - 01.2025
- Served alcoholic beverages responsibly in accordance with state laws.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Childrens Crisis Councilor
AMHC
Fort Fai, Maine
02.2024 - 08.2024
- Implemented suicide prevention strategies and conducted risk assessments to prevent self-harm.
- Collected and documented information from clients about concerns and available contextual details.
- Assisted clients in identifying resources available within the community such as housing assistance or employment opportunities.
- Maintained detailed and confidential client records, documenting all interactions and interventions.
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
Server
White Cliffs
Kingman, AZ
12.2022 - 05.2023
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Crew Member
Mcdonalds
Kingman, AZ
02.2021 - 01.2022
- Stocked shelves and cases with new or transferred items.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Assisted management team with inventory counts of food products and beverage supplies.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
High School Diploma -
Kingman Highschool
Kingman, AZ05-2022
Skills
- Dining area maintenance
- Front-of-house display creation
- Service prioritization
- Hospitality and accommodation
- Active listening
- Time management
- Upselling
- Beverage preparation
- Team collaboration
- Creativity and innovation
- Technological proficiency
- Adaptability
- Position paper writing
- Multitasking capacity
- Organizational skills
- Professionalism
- Crisis management
Certification
- MHRT-1 2024
- Ed Tech-12024
Timeline
Childrens Crisis Councilor
AMHC
02.2024 - 08.2024
Waitress
Par and Grill
06.2023 - 01.2025
Server
White Cliffs
12.2022 - 05.2023
Crew Member
Mcdonalds
02.2021 - 01.2022
High School Diploma -
Kingman Highschool
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