Summary
Overview
Work History
Education
Skills
Timeline
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Halle Hall

Atlanta,GA

Summary

Dedicated Sales Leader with a focus on helping customers achieve their goals. Consistently exceeded sales targets and improved team performance. Proven track record of identifying profitable business opportunities, qualifying prospects, and cultivating strong customer relationships. Skilled in implementing superior sales strategies, training teams, and streamlining processes for greater efficiency. Ready to leverage my experience and skills in a new role.

Overview

8
8
years of professional experience

Work History

Sales Development Representative Manager

Better Mortgage
Remotely
10.2021 - Current
  • Achieved 150% of sales targets consistently through strategic planning, effective customer engagement, and performance excellence.
  • Led a high-performing sales team, boosting overall performance through comprehensive training programs.
  • Improved client retention rates by 30% with personalized follow-ups and tailored financial advice, fostering strong relationships.
  • Streamlined sales processes, reducing the sales cycle and significantly increasing operational efficiency.

Manager

Enterprise Rent-A-Car
Charlotte, NC
07.2019 - 10.2021
  • Managed daily operations, achieving a significant increase in rental fleet utilization and improving customer satisfaction scores.
  • Trained and mentored staff, resulting in enhanced team performance and higher employee retention rates.
  • Developed and executed sales strategies that boosted revenue by 25% through effective customer engagement and upselling techniques.
  • Managed customer feedback, implementing improvements that enhanced client satisfaction and loyalty, leading to repeat business.

Special Events Coordinator

Live Nations
Charlotte, NC
08.2018 - 07.2019
  • Coordinated over 50 live events annually, ensuring seamless execution and enhancing attendee experience through meticulous planning.
  • Cultivated strong relationships with vendors and sponsors, securing favorable terms and enhancing event quality.
  • Led cross-functional teams to deliver successful events, fostering collaboration and achieving project goals within deadlines.
  • Developed and implemented marketing strategies that increased event attendance by 20%, leveraging promotional campaigns.

Customer Service Representative

YMCA
Durham, NC
08.2016 - 08.2018
  • Managed member check-ins and registrations, ensuring efficient and friendly service to enhance member satisfaction.
  • Handled phone inquiries and provided information on programs and services, demonstrating strong communication skills.
  • Assisted with administrative tasks, including data entry and scheduling, maintaining organized and accurate records.
  • Supported event coordination and facility operations, contributing to a smooth and welcoming environment.

Education

Bachelor of Arts - Communications

The University of North Carolina At Charlotte
Charlotte, NC

Skills

  • Bilingual [Spanish]
  • Sales Strategy and Management
  • Client Relationship Building
  • Team Management
  • Training and Development
  • Project Management
  • Lead Generation
  • Strong Interpersonal Skills
  • Focused, organized, detailed-oriented
  • Proficient in Microsoft Office, Salesforce, LinkedIn Sales Navigator and Zoom

Timeline

Sales Development Representative Manager

Better Mortgage
10.2021 - Current

Manager

Enterprise Rent-A-Car
07.2019 - 10.2021

Special Events Coordinator

Live Nations
08.2018 - 07.2019

Customer Service Representative

YMCA
08.2016 - 08.2018

Bachelor of Arts - Communications

The University of North Carolina At Charlotte

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Halle Hall