Halle Pobanz
Taylorsville,UT
Summary
Well-qualified & dedicated leasing professional, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
5
5
years of professional experience
Work History
Leasing Professional
Highmark Residential
12.2022 - Current
- Implemented efficient screening processes to select qualified applicants while minimizing risk of delinquency or eviction.
- Average around 7-8 leases per month; best month was 13 leases!
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
- Improved resident retention rates by consistently providing exceptional customer service experiences at every interaction point.
- Yardi, Yieldstar, Knock, & RentCafe Experience
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Communicated effectively with owners, residents, and on-site associates.
- Verified tenant incomes and other information before accepting lease applications.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Distributed and followed up on tenant renewal notices.
Leasing Professional
Apartment Management Consultants
03.2022 - 05.2022
- Participated in regular training sessions to stay updated on industry trends and best practices in property management.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Responded to requests and scheduled appointments for property showings.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Greeted clients, showed apartments, and prepared leases.
- Coordinated appointments to show marketed properties.
- Top shopped agent in portfolio
- AIM experience
- Floating Agent experience
Math Tutor
TUTOR-ON LLC
02.2019 - 09.2021
- Implemented creative problem-solving techniques to make complex mathematical concepts more accessible to all learners.
- Evaluated student progress regularly through assessments, modifying instruction as needed to address gaps in understanding or mastery.
- Assisted struggling students in building a strong foundation in basic math skills to improve overall performance in advanced courses.
- Empowered students to take ownership of their learning by setting achievable goals and tracking progress over time.
- Provided constructive feedback on homework assignments, helping students identify areas for improvement and develop stronger study habits.
- Offered flexible scheduling options to accommodate busy families while still ensuring consistent progress towards academic goals.
- Improved students'' understanding of mathematical concepts by utilizing visual aids, hands-on activities, and real-life applications.
- Adapted instructional methods to address unique learning needs, ensuring each student''s success in mastering mathematical concepts.
- Promoted a positive learning environment by establishing clear expectations and encouraging active participation during tutoring sessions.
- Enhanced student retention of math skills with engaging lesson plans and regular practice exercises.
- Inspired a love for mathematics by sharing personal passion and enthusiasm, fostering a positive attitude towards learning in students.
- Work from home experience
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
Education
Some College (No Degree) - Mathematics
Weber State University
Ogden, UTHigh School Diploma -
Fremont High School
Plain City, United States05.2021
Skills
- Training and mentoring
- Application processing
- Background Checks
- Telephone and email etiquette
- Lease oversight
- Fair housing regulations understanding
- Property management knowledge
- Relationship Building
- Clear Communication
- Lease Renewals
- Creative Problem-Solving
- Sales Techniques
- Customer Service
- Team Collaboration
- Closing Techniques
- Data Entry
- Lead Conversion
- Property Tours / Inspections
- File Management
Timeline
Leasing Professional
Highmark Residential
12.2022 - Current
Leasing Professional
Apartment Management Consultants
03.2022 - 05.2022
Math Tutor
TUTOR-ON LLC
02.2019 - 09.2021
Some College (No Degree) - Mathematics
Weber State University
High School Diploma -
Fremont High School
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