Hallie Barnes
Charlotte,NC
Overview
3
3
years of professional experience
Work History
Trainer
UNC Charlotte
08.2023 - Current
- Mentored teams of 20-25 new volunteers, resulting in stronger staff development and increased productivity.
- Taught new team members correct procedures for all areas of operations.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
Campus Tour Guide
UNC Charlotte
09.2022 - Current
- Guided groups of up to 50 people on scheduled tours.
- Promoted mission, vision and culture of school to prospective students to increase enrollment.
- Collaborated with student and faculty teams to develop strategies for student outreach.
- Supported campus events to increase student engagement and promote campus-wide initiatives.
Manager
Villani's Bakery
09.2020 - 11.2021
- Managed and motivated 15-20 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Bachelor of Arts - Communication Studies, Media And Technology
University of North Carolina At Charlotte
Charlotte, NC05.2024
Associate of Arts -
Central Piedmont Community College
Charlotte, NC07.2022
Skills
- Staff Management
- Peer Support
- Customer Service
- Employee Motivation
- Conflict Resolution
- Written and Oral Communication
Accomplishments
- Contributed filmed and written work to a museum exhibit detailing the impact of climate change on minority populations in Charlotte, NC
- Mentored a group of 5 transfer students throughout their transition into UNC Charlotte by providing them both academic and personal support.
Timeline
Trainer
UNC Charlotte
08.2023 - Current
Campus Tour Guide
UNC Charlotte
09.2022 - Current
Manager
Villani's Bakery
09.2020 - 11.2021
Bachelor of Arts - Communication Studies, Media And Technology
University of North Carolina At Charlotte
Associate of Arts -
Central Piedmont Community College
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