Hallie Hasson
Saratoga Springs,UT
Summary
Dedicated, hardworking and versatile employee that is determined to do any job to the best of her abilities. Uses extensive planning and preparation to ensure that the task at hand is competed correctly, efficiently, and in a timely manner. Skilled in staff training and skill development. Driven leader with strong problem-solving and customer service skills. Ensures that each customer leaves happier than when they came in. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Skilled in leadership and overall improvement of the work environment. Passionate about all things positivity and health, a current Exercise and Wellness major at BYU. Most recently completed an 18 month volunteer mission for the Church of Jesus Christ of Latter Day Saints in Berlin, Germany. Highly proficient speaker of the German Language.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Transition Manager
Great Harvest Bread Co.
04.2024 - 08.2024
- Monitored the progress of ongoing transitions.
- Developed detailed training materials tailored specifically towards each position's needs, which helped the learning curve of new management and employees.
- Developed comprehensive transition plans, outlining roles, responsibilities, timelines, and milestones for successful implementation.
- Fostered a positive work environment by addressing employee concerns promptly and proactively managing resistance to change.
- Applied problem-solving abilities to address unforeseen challenges that arose during the course of transition projects effectively.
- Led change management efforts by providing training, support, and guidance to affected employees throughout the transition process.
- Identified potential risks and developed mitigation strategies to ensure smooth transitions with minimal impact on business continuity.
Retail Store Associate
Lula's Chocolates
08.2023 - 04.2024
- Strived to achieve store sales targets consistently.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Became an expert in Lula's product to help completely satisfy the customer.
Missionary
The Church of Jesus Christ of Latter-Day Saints
07.2021 - 11.2022
- Lived and volunteered in Berlin, Germany to strengthen members of the Church of Jesus Christ of Latter-Day Saints and strengthen the community.
- Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
- Trained several new missionaries on effectively learning a foreign language and assimilate into a foreign culture, while serving the community.
- Worked with mission leaders to prepare and deliver mission-related presentations to other missionaries and community groups.
- Facilitated and directed events for local communities such as street displays, activity nights and spiritual gatherings.
- Supported refugees from Ukraine looking for food, shelter, phone service, supplies and transportation at the Berlin train station during the war.
- Taught English and German to non-native speakers.
General Manager
Great Harvest Bread Co.
08.2019 - 07.2021
- Set clear expectations and created positive working environment for employees.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Created high quality product in all areas using skills learned in mulitple years of expereince.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Built and leveraged community relationships to drive business and maximize catering programs.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Professional Cleaner
Self-Employeed
05.2016 - 06.2017
- Used time management and efficient cleaning methods to meet customer requests.
- Maintained clean and comfortable environments in entire homes by completing several activities such as vacuuming, cleaning bathrooms, and dusting.
Bakery Assistant
Great Harvest Bread Co.
01.2016 - 03.2019
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Operated commercial kitchen equipment and tools.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Education
Bachelor of Science - Exercise And Wellness
Brigham Young University
Provo, UT04.2025
Skills
- Problem Solving
- Time Management
- Working Efficiently in a fast paced environment
- Translation skills between English and German Language
- High Quality Customer Service
- Organization and Natural Leadership
Certification
- Current Food Handlers Permit
Experiences
Participated in a week long student exchange program in Japan. Experienced a new language, new culture, new environment and new foods. Expanded outside of my comfort zone as I learned to interact with the Japanese people.
Participated in a Children's Service Project in Guatemala. Spent the days building garden boxes for families, making meals for them and interacting with children at the orphanage.
Languages
German
Professional Working
Timeline
Business Transition Manager
Great Harvest Bread Co.
04.2024 - 08.2024
Retail Store Associate
Lula's Chocolates
08.2023 - 04.2024
Missionary
The Church of Jesus Christ of Latter-Day Saints
07.2021 - 11.2022
General Manager
Great Harvest Bread Co.
08.2019 - 07.2021
Professional Cleaner
Self-Employeed
05.2016 - 06.2017
Bakery Assistant
Great Harvest Bread Co.
01.2016 - 03.2019
- Current Food Handlers Permit
Bachelor of Science - Exercise And Wellness
Brigham Young University
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