Hallie Thibodeau

- Supervised and trained a team of receptionists, ensuring excellent customer service and efficient front desk responsibilities.

- Managed appointment scheduling, including coordinating with stylists to optimize client flow and availability.

- Handled client inquiries, complaints, and feedback in a professional and timely manner, Fostering a healthy and welcoming atmosphere,

- Collaborated with management to create marketing strategies to improve client retention, and new client inquiries.

- Oversaw all cash transactions, and ensured all client sales were correctly processed.

- Oversee salon inventory, including ordering supplies and maintaining stock levels to ensure seamless operations.

-Utilize salon management software to manage bookings, process payments, and maintain client records accurately.

- Processed carryout orders efficiently, ensuring accuracy in order fulfillment and timely service for guests picking up their meals.

-Provided detailed information about menu items, daily specials, and promotions, assisting customers in making informed choices and upselling where appropriate.

-Address guest inquiries, concerns, and special requests promptly and professionally, enhancing overall guest satisfaction.

-Work closely with kitchen and service staff to ensure seamless communication and prompt service delivery, maintaining a smooth workflow.

-Manage reservations and seating arrangements, coordinating with dining staff to optimize table turnover and maintain guest satisfaction.

-Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere that sets the tone for their dining experience.

-Assist in food preparation, including pizza assembly, salad preparation, and ensuring all menu items are made according to quality standards

- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

- Collaborate effectively with kitchen staff and fellow employees to ensure timely service and efficient communication during busy periods.