Detail-oriented professional with superb people skills. Engaging and helpful with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations. Looking for an opportunity to help achieve company goals.
Overview
5
5
years of professional experience
Work History
Salon Manager
Sheer Madness
Olathe, Kansas
07.2021 - 05.2022
Responsible for scheduling 12 stylists and 3 receptionists to maintain adequate coverage during lunch and business hours.
Maintained stylists' appointment calendar.
Answered 5 phone lines and emails daily to resolve customer issues and schedule appointments.
Built customer loyalty and retention through excellent customer service.
Brainstormed and implemented various marketing programs such as Diva Days and Braiding Class for Dads.
Cross-sold and up-sold new haircare products.
Controlled inventory by tracking expenses, purchases and shelf stock. Interacted with vendors to receive shipments previously ordered.
Collected payments from clients either by cash, credit card or Apple Pay.
Balanced cash drawer twice daily.
Computer Learning Associate
Green Springs Elementary
Olathe, Kansas
08.2020 - 05.2021
Established computer keyboard programs which introduced children ages 5 thru 10 to the computer.
Offered introductory classes to Microsoft Office; Word, Excel, Powerpoint and Outlook. These classes included
How to save, open and print documents.
How to create documents and manipulate text.
How to look at different types of fonts.
How to work with paragraphs, borders and shading.
How to work with page formatting, page margins, orientations, headers & footers.
Swim Instructor / Lifeguard
City Of Olathe
Olathe, Kansas
05.2018 - 10.2020
Taught swim instruction to 60+ students varying in ages and skill levels, including adults and special needs.
Used teaching aids such as kickboards, diving rings and fins to teach students.
Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
Evaluated individual participants to assess conditions and develop suitable training programs.
After-School Program Assistant
Johnson County Parks And Recreation Department
Olathe, Kansas
03.2019 - 03.2020
Helped prepare instructional material and displays for children in kindergarten thru 5th grade.
Involved in weekly brainstorming sessions to develop new games and activities.
Demonstrated specific skills and activities for students to improve learning and develop stronger social skills.
Prepared and served nutritional snacks.
Cleaned, organized and restocked kitchen and classrooms for upcoming sessions.
Demonstrated respect, friendliness and willingness to help wherever needed.
Built loving relationships with children and their parents.
Loved this job but was furloughed due to Covid-19.
Education
Some College (No Degree) - Biochemistry
University of Kansas
Lawrence, Kansas
Some College (No Degree) - Biochemistry
University of Missouri Kansas City
Kansas City, Missouri
High School Diploma -
Olathe West High School
Olathe, Kansas
05.2020
Skills
Customer Service, Client Support
Strong Communication and Interpersonal Skills, Exceptional Rapport with Children
Bi-lingual
Attention to Detail
Computer Savvy
Creative Thinking
Photography
Computer Designed Marketing Tools
Responsible, Reliable, Honest
Fast Learner
Timeline
Salon Manager
Sheer Madness
07.2021 - 05.2022
Computer Learning Associate
Green Springs Elementary
08.2020 - 05.2021
After-School Program Assistant
Johnson County Parks And Recreation Department
03.2019 - 03.2020
Swim Instructor / Lifeguard
City Of Olathe
05.2018 - 10.2020
Some College (No Degree) - Biochemistry
University of Kansas
Some College (No Degree) - Biochemistry
University of Missouri Kansas City
High School Diploma -
Olathe West High School
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