Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jamie Kersten

Springfield,AR

Summary

Salon Manager with a proven track record of enhancing productivity and streamlining operations. Expertise in customer relationship management, inventory oversight, and staff development. Strong communication and leadership skills drive team performance and elevate client satisfaction.

Overview

7
7
years of professional experience

Work History

Salon Manager

Great Clips
Russellville, AR
11.2018 - Current
  • Delivered exceptional service to clients while ensuring smooth salon operations.
  • Resolved customer complaints promptly, fostering positive relationships.
  • Trained and supervised staff on effective customer service techniques and product knowledge.
  • Participated in industry conferences to remain informed on beauty trends.
  • Addressed guest complaints swiftly, adhering to established service standards.

Stylist

Great Clips
Russellville, AR
11.2018 - 01.2024
  • Created custom looks for clients based on their individual style, body type, and personality.
  • Provided excellent customer service to ensure client satisfaction.
  • Provided personal consultations to determine clients' styling needs and preferences.

Education

Cosmetology - License

Arthur’s Beauty College
Conway, AR
11-2008

High School Diploma -

Nemo Vista
Center Ridge, AR
05-2000

Skills

  • Excellent customer service and support
  • Client consultation
  • Team leadership
  • Relationship management
  • Product promotion
  • Problem solving
  • Brand representation

Affiliations

  • Gardening
  • pickleball
  • shopping
  • family

Timeline

Salon Manager

Great Clips
11.2018 - Current

Stylist

Great Clips
11.2018 - 01.2024

Cosmetology - License

Arthur’s Beauty College

High School Diploma -

Nemo Vista

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