Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Hama Hallab

Foley,AL

Summary

Dynamic and reliable professional with experience at Phone Clinic LLC, excelling in customer service and technical support. Proven ability to resolve inquiries swiftly, enhancing customer satisfaction. Skilled in diagnosing electronic devices and proficient in point of sale systems, demonstrating strong multitasking and conflict resolution abilities. Committed to fostering positive customer relationships.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier and Technician

Phone Clinic LLC
Laayoune Morocco
02.2024 - 03.2026
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Maintained accurate cash drawer, ensuring all transactions balanced at end of shifts.
  • Assisted in inventory management by restocking shelves and organizing products.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Diagnosed and repaired electronic devices to ensure optimal functionality.
  • Assisted customers with technical inquiries and device troubleshooting.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Worked with diverse types of weather and ground conditions.

Education

Master of Science - Scicial Sciences of Education

IARS Arab Institute For Research And Studies
Cairo
06.2013

Bachelor of Arts - English Language And Literature

Hassan II University
Mohammedia Morocco
07.2010

Skills

Customer assistance

Patience and empathy

Honest and dependable

Empathy and patience

Multitasking and organization

Point of sale proficiency

Conflict resolution

Reliability and punctuality

Customer service excellence

Languages

Spanish
Professional Working
French
Limited Working
Arabic
Native or Bilingual
English
Professional Working

Certification

Hospitality certification from flawless deli every program

Timeline

Cashier and Technician

Phone Clinic LLC
02.2024 - 03.2026

Master of Science - Scicial Sciences of Education

IARS Arab Institute For Research And Studies

Bachelor of Arts - English Language And Literature

Hassan II University
Hama Hallab