Hamine Arifi
Niles,IL
Overview
2
2
years of professional experience
Work History
Server
Vi At The Glen
10.2023 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Sales Associate
Old Navy
01.2023 - 06.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelors of Science in Business - Marketing
DePaul University
Chicago, IL06.2027
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Teamwork Leadership
- Verbal Communication
- Organization and Time Management
- Reliability and Trustworthy
- Sales Development
Activities
Marketing Director, DePaul University, Chicago IL
- Created valuable and engaging content on various social media platforms
- Increased club member engagement due to an increase in club meetings
- Advocated for collaborating with other clubs to promote more interactions and networking
Social Media Organizer, Maine East High School, Park Ridge IL
- Content creator for athletic teams (football, soccer, basketball)
- President and marketer for Balkan Club
Timeline
Server
Vi At The Glen
10.2023 - Current
Sales Associate
Old Navy
01.2023 - 06.2023
Bachelors of Science in Business - Marketing
DePaul University
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