Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hamsa Mohamed

Saint Paul,MN

Summary

Dedicated and experienced hospitality professional with over a decade of service at The Saint Paul Hotel. Specializing in valet and bellman services, with a proven track record of delivering exceptional guest experiences. Strong interpersonal skills, a commitment to customer satisfaction, and a deep understanding of luxury service standards in high-paced environments.

Overview

5
5
years of professional experience

Work History

Valet Attendant

Split Rock Parking
Bloomington, Minnesota
05.2020 - Current
  • Provide first-class valet parking services, ensuring guest vehicles are handled with care and efficiency.
  • Deliver seamless bellman services including luggage handling, room escorting, and hotel amenity explanation.
  • Greet guests with professionalism and courtesy, creating a warm and welcoming first impression.
  • Respond promptly to guest inquiries and special requests, consistently exceeding expectations.
  • Collaborate with front desk and concierge teams to enhance overall guest satisfaction.
  • Maintain lobby and entrance appearance to luxury standards, contributing to the hotel’s Five-Star image.
  • Trusted to handle VIP and repeat guest needs, emphasizing discretion and reliability.

Education

High School Diploma -

Ubah Medical Academy
Hopkins, MN
06-2014

Skills

  • Customer Service Excellence
  • Hospitality Operations
  • Valet & Bell Services
  • Guest Relations
  • Attention to Detail
  • Communication Skills
  • Professional Appearance & Conduct
  • Time Management
  • Problem Resolution

Languages

English
Professional
Somali
Professional

Timeline

Valet Attendant

Split Rock Parking
05.2020 - Current

High School Diploma -

Ubah Medical Academy

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