Summary
Overview
Work History
Education
Skills
Languages
exploring, traveling, sports.
Timeline
Generic

Hamza Jematte

Bay Saint Louis,MS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Versatile Soccer Player experienced in training hard, eating well and contributing to team success. Remarkable fitness, spatial awareness and ball control. Good communication, organizational and leadership abilities. Fit Professional Soccer Player with excellent stretching and team building expertise. to Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Shell Gas Station
05.2023 - 07.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Store Manager

Chevron
03.2021 - 02.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Trained new employees on proper protocols and customer service standards.

Sales Agent

Metro By T-Mobile
07.2020 - 01.2021
  • Increased sales and customer satisfaction through personalized servicing.
  • Assisted call-in customers with questions and orders.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Trained and mentored new sales representatives.

Sales Associate

Sneaker House
04.2020 - 06.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Customer Service Representative

Webhelp Maroc
06.2018 - 03.2019
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.

Professional Soccer Player

Association Sportive De Sale
10.2012 - 01.2016
  • Developed effective objectives and strategies to win games.
  • Performed general [Type] and [Type] physical activities.
  • Encouraged and built mutual trust and respect among team members.
  • Effectively communicated with fellow team members, subordinates, coaches and supervisors.
  • Attended and arrived at all practices and games at designated times.
  • Maintained attitude of coachability and adaptability to handle any challenge.
  • Developed and maintained close association with various coaches and athletic personnel and attended meetings to further develop and promote tournaments.
  • Applied discipline and sense of responsibility toward all team and personal activities.
  • Kept in peak physical condition through proper diet and exercise.

Education

2 Years of Studies - French Law

Med5
Morocco
06.2014

High School Diploma -

Lucien-page
Montreal Canada
06.2010

Skills

  • Employee Performance Evaluations
  • Product and Service Knowledge
  • Cost Reduction
  • Negotiation
  • Money Handling
  • Sales Reporting
  • Sales Growth
  • Team Motivation
  • Fluent in French and Arabic
  • Weight Training
  • Sports Nutrition
  • Athletic Training and Coaching

Languages

French
Professional Working
Arabic
Native or Bilingual
English
Professional Working

exploring, traveling, sports.

usually when I am on vacation I like to travel to places that I have never been to in order to explore them I am a fan of new cultures and languages,

also whenever I have free time I go exercise either in the Gym or soccer.

Timeline

Assistant Manager

Shell Gas Station
05.2023 - 07.2023

Store Manager

Chevron
03.2021 - 02.2023

Sales Agent

Metro By T-Mobile
07.2020 - 01.2021

Sales Associate

Sneaker House
04.2020 - 06.2020

Customer Service Representative

Webhelp Maroc
06.2018 - 03.2019

Professional Soccer Player

Association Sportive De Sale
10.2012 - 01.2016

2 Years of Studies - French Law

Med5

High School Diploma -

Lucien-page

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Hamza Jematte