Hana Grover
Stillwater,US
Summary
Dedicated and versatile administrative assistant with four years of experience in a clinical office setting. Associates in medical office assistance and medical coding. Six years experience as Personal Care Assistant providing direct care to clients, as well as an EMT and BLS AHA certification. Seeking to leverage my administrative expertise as well as healthcare experience in a new opportunity.
Overview
9
9
years of professional experience
Work History
Adminstrative Assistant and Billing Specialist
Aris Clinic
Woodbury, MN
09.2021 - 09.2025
- Greet patients and visitors warmly, and manage front desk with courtesy, dependability, and light humor.
- Schedule and manage appointments, including cancellations
- Manage multi-line phones with etiquette
- Maintain medical records
- Uses organizational skills and medical knowledge including CPT and ICD-10-CM codes
- Responsible for ensuring accurate bill processing for each patient in program, each day.
- Worked with multiple departments to check proper billing information.
- Aided in improving filing system to maintain secure client data and attendance.
- Building maintenance vendor contract negotiation
Personal Care Assistant
Caring Professionals Homecare
St. Paul, MN
08.2016 - 07.2022
- Assisted with dressing guidance, grooming, meal preparation, toileting and medication reminders.
- Assisted clients with daily living activities to enhance comfort and independence.
- Care for working animal
- Accompanied individuals to events and activities, medical appointments, and shopping trips.
Education
Bachelor of Arts - Spanish Language and Literature
University of Minnesota
Twin Cities, MN05-2025
Associate of Applied Science - Medical Office Assistant, Medical Coding Track
Century College
White Bear Lake, MN01-2020
Certification - Emergency Medical Technology
Century College
Mahtomedi, MN01-2016
Skills
- Patient billing of Intensive Outpatient Program amounting to roughly $75,000 weekly
- Billing cycle management and communication with other areas within the building to maintain accuracy, and demonstrating teamwork
- Fast learner
- Time management
- Mail/fax/scan distribution
- Vendor and maintenance order coordinator
- Effective problem resolution
- Microsoft Office and other software proficiency such as Insync, learn new software fast
- Document filing and accurate dissemination
- Uploading all records for discharged patients charts including, Tx plan, Diagnostic Assessment, medications, discharge summary, and daily take home paperwork
- Flexibility in diverse responsibilities
Languages
Spanish
Professional Working
Timeline
Adminstrative Assistant and Billing Specialist
Aris Clinic
09.2021 - 09.2025
Personal Care Assistant
Caring Professionals Homecare
08.2016 - 07.2022
Associate of Applied Science - Medical Office Assistant, Medical Coding Track
Century College
Certification - Emergency Medical Technology
Century College
Bachelor of Arts - Spanish Language and Literature
University of Minnesota