Hana Miller
Apopka,FL
Summary
Dynamic professional with a proven track record at Bahama Breeze, excelling in efficiency and customer service. Recognized for leadership in training new team members and enhancing guest experiences. Skilled in accurate order management and team collaboration, consistently delivering high-quality service in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Take out specialist /Head Hostess
Bahama Breeze
Altamonte Springs, FL
03.2024 - 10.2025
- Coordinated guest seating to enhance flow and maximize efficiency, ensuring positive dining experiences.
- Assigned tables based on preferences, prioritizing comfort and personalized service.
- Handled reservation requests in person and over the phone, verifying details for accuracy.
- Prepared take-out orders for customer pick-up, ensuring accuracy and efficiency.
- Managed food packaging to maintain high quality and presentation standards.
- Assisted customers with menu selections and addressed product inquiries to enhance their experience.
- Trained new team members on take-out procedures and best practices.
Server
Red Lobster
Altamonte Springs, FL
01.2023 - 06.2024
- Delivered attentive table service, enhancing guest experiences and satisfaction.
- Provided exceptional customer service to enhance dining experience.
- Oversaw food running responsibilities, ensuring timely delivery of orders.
- Worked with colleagues to align efforts on enhancing guest satisfaction.
- Demonstrated strong teamwork abilities to prioritize guest experience consistently.
Server / Hostess
Gators Dockside
Apopka, FL
12.2022 - 11.2023
- Enhanced guest experience by seating, taking orders, serving dishes, and promptly clearing dinnerware with a positive attitude.
- Recommended menu items based on customers' needs and preferences, successfully upselling complementary dishes and drinks.
- Processed orders and financial transactions using digital Point Of Sale system.
Pharmacy Technician
Publix / Walgreens Pharmacy
Apopka, FL
05.2022 - 12.2022
- Processed prescriptions for customer pick-up and delivery, ensuring accuracy and compliance with pharmacy standards.
- Assisted pharmacists in medication preparation and inventory management, contributing to efficient pharmacy operations.
- Operated pharmacy software for effective prescription management and maintenance of patient records.
Data Entry Technician
Walgreens
Orlando, FL
06.2018 - 10.2021
Art Teacher
Christian Learning Academy
Apopka, FL
06.2018 - 05.2020
Education
High School Diploma -
Homeschooled
05-2016
Skills
- Guest relations
- Customer service focus
- Operational efficiency
- Time management
- Team collaboration
- Attention to detail
- Problem-solving
- Leadership skills
Affiliations
- Volunteer Leader, Futsal Church Sports Ministry - Apopka Fl ( 2019 - current)
- Food photographer, Lucys ice cream and La Mexicana - Haines city, FL ( 2024 - current )
Timeline
Take out specialist /Head Hostess
Bahama Breeze
03.2024 - 10.2025
Server
Red Lobster
01.2023 - 06.2024
Server / Hostess
Gators Dockside
12.2022 - 11.2023
Pharmacy Technician
Publix / Walgreens Pharmacy
05.2022 - 12.2022
Data Entry Technician
Walgreens
06.2018 - 10.2021
Art Teacher
Christian Learning Academy
06.2018 - 05.2020
High School Diploma -
Homeschooled