Janice-Laura Bruce

Established proper service etiquette as well as built an environment in an upscale establishment

Greeting guests and organizing seating charts

Knowing server limits and proper restaurant control

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
• Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
• Streamlined the seating process for increased efficiency and reduced wait times for guests.
• Coordinated large parties and events, ensuring seamless service from arrival through departure.

• Prepared meals and snacks and fed clients.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Enhanced the quality of life for special needs individuals by providing personalized care and attention.
• Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
• Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
• Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
• Communicated well both verbally and in writing with clients, guardians, and medical professionals.
• Participated in ongoing professional development opportunities to stay current on best practices for supporting the specific needs of each client population served.
• Arranged transportation and accompanied patients to doctors' offices and errands.