Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hana Palani

Gainesville,VA

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

3
3
years of professional experience

Work History

Barista

Hidden Julles Cafe
Haymarket, VA
09.2023 - 07.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.

Nanny

Sherwani Family
Gainesville, VA
01.2021 - 06.2023
  • Assisted children with daily activities, such as dressing, bathing, and feeding.
  • Monitored the children's playtime to ensure safety and wellbeing.
  • Organized educational games and materials to encourage learning in a fun way.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.

Education

Associate of Arts -

Northern Virginia Community College
Manassas, VA
12-2024

High School Diploma -

Battlefield High School
Haymarket, VA
06-2022

Skills

  • Tea expertise
  • Table Bussing
  • POS Systems
  • Up-selling
  • Beverage Preparation
  • Ordering Procedures

Timeline

Barista

Hidden Julles Cafe
09.2023 - 07.2024

Nanny

Sherwani Family
01.2021 - 06.2023

Associate of Arts -

Northern Virginia Community College

High School Diploma -

Battlefield High School

Similar Profiles

CREATE PROFILE
Hana Palani