Hana Tanoko
Flushing,NY
Summary
Experienced Production Manager successful maintaining consistent on-time delivery for customers. Well-organized, proactive and resourceful in dealing with routine and complex production issues.
Overview
12
12
years of professional experience
Work History
Production Manager
G-III Apparel Group Ltd.
11.2021 - Current
- Communicate closely with business partners overseas regarding production.
- Promotes excellent production flow and resolves issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Review costing and resourcing with new vendor to meet with our cost budget.
- Oversaw production to ensure delivery is on time and complete production orders within strict deadline by identifying bottlenecks in the production process to proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Production Associate
G-III Apparel Group Ltd.
07.2018 - 11.2021
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Prepared materials for assembly work to keep workflows running smoothly.
- Work closely with design and tech team to provide best final outcome for the buyer.
- Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.
- Manage and follow up closely with sample tracking.
Logistics Assistant
G-III Apparel Group Ltd.
03.2013 - 07.2018
- Oversaw daily inventory counts to maintain data accuracy.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Provided exceptional customer service, addressing inquiries and resolving issues related to orders, shipping, and returns promptly.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Ensured accurate documentation, maintaining detailed records of shipments, invoices, and receipts for compliance purposes.
- Generated, distributed and filed copies of all billing paperwork.
- Coordinated with customs brokers to ensure proper documentation for international shipments, preventing delays or penalties.
- Generated documentation and information required for customer shipments.
Online Sales Rep., AR and Inventory Analysts
Frankl Trading Corp.
05.2012 - 03.2013
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Ensured input and timely payment of all vendor invoices through Quickbook
- Generate monthly sales report
- Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
- Increased repeat customers through personalized follow-up communications and targeted promotions.
- Regularly updated product inventory, ensuring availability of best-selling items for prompt customer delivery.
- Organized regular promotions and incentives for customers, boosting both short-term sales volume and long-term brand loyalty.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Managed customer service inquiries and complaints for customer satisfaction.
- Improved monthly sales with successful marketing, sales and customer relations approaches.
Education
Bachelor Of Business Administration - Business Management
IBMT University
Surabaya, Indonesia2021
Business Administration
IBC College
Perth, Australia12.1998
Skills
- Production Planning
- Continuous improvements
- Strategic Planning
- Cost Reduction
- Critical Thinking
- Cross-Functional Collaboration
- Cause and effect analysis
- Production Optimization
Timeline
Production Manager
G-III Apparel Group Ltd.
11.2021 - Current
Production Associate
G-III Apparel Group Ltd.
07.2018 - 11.2021
Logistics Assistant
G-III Apparel Group Ltd.
03.2013 - 07.2018
Online Sales Rep., AR and Inventory Analysts
Frankl Trading Corp.
05.2012 - 03.2013
Bachelor Of Business Administration - Business Management
IBMT University
Business Administration
IBC College
Similar Profiles
Emma LaskowitzEmma Laskowitz
DKNY Account Executive Sales Intern at G-iii Apparel GroupDKNY Account Executive Sales Intern at G-iii Apparel Group
Nydia CastroNydia Castro
Flagship Brand Manager at G-III Apparel Group – Donna Karan, Karl Lagerfeld, DKNY & Calvin Klein HandbagsFlagship Brand Manager at G-III Apparel Group – Donna Karan, Karl Lagerfeld, DKNY & Calvin Klein Handbags
FRANCHESCA BONILLAFRANCHESCA BONILLA
DKNY Handbags Jr. Account Executive at G-III Apparel Group Ltd.DKNY Handbags Jr. Account Executive at G-III Apparel Group Ltd.
Jean GomezJean Gomez
Shipping Clerk at G-III Apparel Group Ltd.Shipping Clerk at G-III Apparel Group Ltd.
Brenda DutanBrenda Dutan
Practice Transformation Facilitator at Cinq Care NYPractice Transformation Facilitator at Cinq Care NY