Hanad Mohamed
Grand Forks,ND
Summary
Started working as a sales associate and moved my way upwards to become a Operations Manager. The skills in leadership helped me to work together with my colleagues and customers alike.
Attaining my Private Pilots license also taught me how to operate complex machines and shows my "hands on training" abilities. able to find positives in any negative situation.
Overview
4
4
years of professional experience
Work History
Operations Manager
CVS Pharmacy, Retail
06.2021 - Current
Leadership skills
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Education
Bachelor of Science - Commercial Aviation
University of North Dakota
Grand Forks, ND05-2027
Associate of Arts -
Anoka-Ramsey Community College
Minneapolis, MN05-2024
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Private Pilot certificate
worked from winter to end of summer 2024 on my private pilot certificate. became the first in my Family to hold one. My future plans are to take the skill I learned and improve upon at the University of North Dakota where my Major is Commercial Aviation
Timeline
Operations Manager
CVS Pharmacy, Retail
06.2021 - Current
Bachelor of Science - Commercial Aviation
University of North Dakota
Associate of Arts -
Anoka-Ramsey Community College
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