Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hanah Chaudhry

Lafayette,LA

Summary

Adept at juggling multiple tasks, I enhanced guest experiences at Bon Temps Grill by leveraging strong multitasking abilities and exceptional customer service skills. Proficient in multiple POS systems, including Toast, Aloha, and Posi, my approach has consistently fostered positive customer feedback and streamlined operations, underscoring a commitment to excellence and efficiency in high-pressure environments. Also I have experience in multiple restaurant settings from Chain restaurants to Fast dining, To Casual fine dining.

Overview

3
3
years of professional experience

Work History

Server

Bon Temps Grill
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with Toast POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Fat Pats Bar And Grill
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with Aloha POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Crewmember

Raising Canes
07.2021 - 11.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.

Server Support/ Server

Outback Steakhouse
03.2023 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated flexibility in adapting to various roles within the restaurant when needed, including cashier duties or server support functions as required.
  • Worked with Posi POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Science - Health Information Management

University of Louisiana At Lafayette
Lafayette, LA
05.2027

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Menu Recommendations
  • Multiple POS System Operations including Toast, Posi, and aloha

Timeline

Server

Bon Temps Grill
10.2023 - Current

Server

Fat Pats Bar And Grill
08.2023 - Current

Server Support/ Server

Outback Steakhouse
03.2023 - 09.2023

Crewmember

Raising Canes
07.2021 - 11.2023

Bachelor of Science - Health Information Management

University of Louisiana At Lafayette
Hanah Chaudhry