Hanah Fields
Philadelphia,PA
Summary
Dynamic sales leader with a proven track record at Cirese C. Skincare, enhancing sales operations and customer relationships. Excelled in solution selling and sales team mentoring, driving revenue growth through strategic marketing and technical sales expertise. Demonstrated adaptability and exceptional communication, achieving significant sales milestones while fostering team collaboration and customer satisfaction.
Experienced sales engineer ready to drive impactful results. Skilled in technical sales, client relationship management, and solution development. Focused on team collaboration and adaptable to changing needs. Reliable, goal-driven professional with knack for problem-solving and effective communication.
Overview
12
12
years of professional experience
Work History
Lead Sales Engineer
Cirese C. Skincare
10.2023 - Current
- Collaborated with operations and management team to prepare and lead sales presentations.
- Trained new hires on best practices for achieving success in the role of Lead Sales Specialist.
- Continuously expanded personal knowledge of industry trends and technologies to maintain expert-level understanding in my role as Lead Sales Engineer.
Sales and Marketing Manager
Cynful Bliss Desserts
06.2020 - 06.2024
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Managed sales promotions and marketing strategies on major social media sites.
- Reduced operational costs through streamlined workflows, smart budgeting practices, and efficient resource allocation.
Seasonal Sales Associate
COACH INC
10.2019 - 01.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Seasonal Sales & Operations Professional
Tiffany & Company
06.2017 - 01.2019
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
Associate/ Assistant Manager and Trainer
Tumi Inc
09.2012 - 05.2017
- Contributed to the successful completion of projects by providing valuable input during planning stages and monitoring progress throughout execution phases.
- Facilitated open lines of communication within the team, fostering an environment conducive to cooperation and teamwork.
- Ensured compliance with company policies as well as state/federal regulations through meticulous documentation maintenance practices.
- Handled escalated customer issues, resolving concerns promptly and maintaining high levels of customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Master’s Of Science - Fashion Design
Drexel University
Philadelphia, PABachelor’s Of Science - Fashion Design
Art Institute of Philadelphia
Philadelphia, PA09.2008
Skills
- Sales operations
- Solution selling
- Sales process optimization
- Sales Training
- Upselling and Cross Selling
- Marketing
- Trade show participation
- Technical Sales Expertise
- Sales Team Mentoring/ collaboration
- Customer Relationship Building
- Attention to Detail
- Multitasking
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibility
Timeline
Lead Sales Engineer
Cirese C. Skincare
10.2023 - Current
Sales and Marketing Manager
Cynful Bliss Desserts
06.2020 - 06.2024
Seasonal Sales Associate
COACH INC
10.2019 - 01.2021
Seasonal Sales & Operations Professional
Tiffany & Company
06.2017 - 01.2019
Associate/ Assistant Manager and Trainer
Tumi Inc
09.2012 - 05.2017
Master’s Of Science - Fashion Design
Drexel University
Bachelor’s Of Science - Fashion Design
Art Institute of Philadelphia
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