Hanan Dennison
Grand Rapids
Overview
25
25
years of professional experience
Work History
AM Merchant
Costco
11.2022 - Current
- Implements effective merchandising strategies to maximize sales and profitability.
- Provides exceptional service and product knowledge.
- Utilizes excellent communication skills to resolve members' concerns promptly and professionally.
Dental Office Administrator
Caledonia Dental Group
05.2021 - 06.2022
- Provided excellent customer service skills and professional demeanor at all times.
- Prepared insurance claim forms, explained benefits, and provided pricing details for procedures and services.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Communicated concerns between patients and the dentist regarding treatment plans, billing issues, or insurance coverage.
Radiology Administrative Assistant
Spectrum Health Hospital
11.2017 - 08.2019
- Communicated patients' care between radiology staff, physicians and other healthcare professionals.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Facilitated transitions between departments for patients undergoing multiple diagnostic tests by coordinating scheduling with other healthcare professionals.
Radiology Assistant
Spectrum Health Hospital
10.1999 - 03.2005
- Communicated patients' care between radiology staff, radiologists and other healthcare professionals.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Facilitated transitions between departments for patients undergoing multiple diagnostic tests by coordinating scheduling with other healthcare professionals.
Education
Associate of Arts - Business
University of Phoenix
Caledonia, MI05-2011
Timeline
AM Merchant
Costco
11.2022 - Current
Dental Office Administrator
Caledonia Dental Group
05.2021 - 06.2022
Radiology Administrative Assistant
Spectrum Health Hospital
11.2017 - 08.2019
Radiology Assistant
Spectrum Health Hospital
10.1999 - 03.2005
Associate of Arts - Business
University of Phoenix
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