Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hanan Haji

Lynnwood,WA

Summary

Health Navigator collaborates with members of health care team to develop medically appropriate and cost effective care initiatives to assess and coordinate chronic disease care management for patient population. Strong analytical and data management skills to exercise clinical judgment in interactions with physicians, payers, patients and families. More than 5+ years of experience, and excels at identifying client needs and concerns to improve engagement strategies and overall service.

Overview

6
6
years of professional experience

Work History

Patient Navigator

Healogics
10.2023 - Current
  • Assisted patients in scheduling doctor and healthcare appointments.
  • Developed care plan based on provider treatment plan, evidence-based chronic care guidelines and patient and family goals for patient.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Compiled and maintained patient medical records to keep information complete and up-to-date.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.

Patient Services Coordinator

Carbon
03.2021 - 04.2023
  • Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
  • Scheduled appointments to enter appointment date and time into computerized scheduler.
  • Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
  • Verified patient's insurance eligibility and benefits coverage.
  • Communicated with primary care offices and insurance companies to obtain authorization.

Front Office Coordinator

University Of Lousiville
01.2018 - 02.2021
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Collect patient and client documents and information upon referral.
  • Created and updated records and files to maintain document compliance.
  • Aided colleagues, managers, and customers through regular communication and assistance.

Education

Bachelor of Arts -

University of Louisville
Louisville, KY

Skills

  • Medication Side Effect Knowledge
  • Medical Terminology
  • Individualized Treatment Plans
  • Coordinate Referrals
  • Patient Data Management Systems
  • Insurance Verification
  • Forms and Spreadsheet Creation
  • Comfort with Technology and Databases
  • Reliability and Dedication
  • Organization and Time Management
  • Billing Issue Resolution and Support

Timeline

Patient Navigator

Healogics
10.2023 - Current

Patient Services Coordinator

Carbon
03.2021 - 04.2023

Front Office Coordinator

University Of Lousiville
01.2018 - 02.2021

Bachelor of Arts -

University of Louisville

Similar Profiles

CREATE PROFILE
Hanan Haji