Haneen Elsammani
Best Buy
Cedar Rapids,IA
1
Certification
2
years of professional experience
Sales Advisor delivering electronics recommendations, cash and financing transactions, and customer issue resolution for 26+ issues per week in a busy retail setting. Supports organized sales floors, accurate product guidance, and smooth handoffs with teammates to keep service moving. Brings bilingual English and Arabic communication to customer conversations and problem solving.
Work History
Sales Advisor
1 Year 7 Months- Assist customers with selecting electronics and technology products.
- Provide product recommendations based on customer needs.
- Process cash, credit card, and financing transactions accurately.
- Resolve customer concerns and answer product-related questions.
- Maintain organized sales floors and merchandise displays.
- Work collaboratively with team members to achieve sales and customer service goals.
- Cedar Rapids, IA
Seasonal Associate
8 Months- Guided customers in locating products and addressing inquiries, enhancing shopping experience.
- Supported store operations during high-volume periods.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Implemented promotional displays effectively, driving sales and improving product visibility in-store.
- Executed daily operational tasks to uphold high standards of customer service and ensure satisfaction.
- Cedar Rapids, IA
- Collaborated with team members in fast-paced retail environment to support store objectives.
Education
Associate of Science - Dental Hygiene
Cedar Rapids, IA
High School Diploma
Graduated 2025
- 3.7 GPA
Skills
Customer service
Retail sales
Conflict resolution
Product recommendations
Customer relationship management
Cash handling
Sales floor merchandising
Point of sale systems
Inventory control
Bilingual customer support
Merchandising strategy
Upselling
Certification
- Driver’s License
- Authorized to Work in the United States
Timeline
Sales Advisor
Best Buy
01.2025 - CurrentRead More
Seasonal Associate
Walmart
05.2024 - 01.2025Read More
Kirkwood Community College
Associate of Science from Dental Hygiene
Read More
Linn-Mar High School
High School Diploma
Read More