HANG LIU
Winter Garden,FL
Summary
As the owner of LAX Relaxation Inc, I excelled in elevating customer satisfaction and fostering a positive workplace, significantly enhancing repeat business through expert relationship building and strategic business management. My leadership ensured efficient operations and staff motivation, showcasing my strong communication skills and commitment to excellence.
Overview
13
13
years of professional experience
Work History
OWNER
LAX RELAXATION INC
10.2010 - 10.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
High School Diploma -
NO. 12 HIGH SCHOOL
CHINASkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Staff management
- Marketing
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
OWNER
LAX RELAXATION INC
10.2010 - 10.2023
High School Diploma -
NO. 12 HIGH SCHOOL
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