Hang Okey
New Boston,MI
Summary
Dedicated Pharmacy Technician with 16 years experience at Detroit Medical Center, Sinai Grace Hospital, excelling in medication dispensing and customer service. Proven ability to streamline prescription processing and ensure drug safety, while effectively managing inventory. Strong problem-solving skills and commitment to accuracy enhance operational efficiency and patient satisfaction.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
Detroit Medical Center, Sinai Grace Hospital
05.2010 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician -Intern
Detroit Medical Center, Sinai Grace Hospital
11.2009 - 05.2010
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Reviewed and verified customer information and insurance provider information.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Education
Associate of Science - Pharmacy Technician Training Program
Kaplan Career Institute
Detroit, MI05-2010
Bachelor of Science - Business Administration And Management
Bingh Duong College
Binh Duong Providence - Viet Nam05-2006
High School Diploma -
Quang Trung High School
Tay Ninh Providence, Viet Nam05.2002
Skills
- Medication dispensing
- Prescription filling
- Drug safety
- Answering customer questions
- Drug inventory management
- Interpreting orders
- Pharmaceutical calculations
- Interpreting and processing medication orders
- FDA drug safety guidelines
- Supply restocking
- Medication labels
- Problem-solving skills
- Verifying orders
- Secure storage of medications
- Manual and automated medication dispensing
- Advanced math skills
- Drug monitoring
- Labeling accuracy
- Team collaboration
Accomplishments
two sick occurrences in 16 years of employment
Languages
Vietnamese
Native or Bilingual
Timeline
Pharmacy Technician
Detroit Medical Center, Sinai Grace Hospital
05.2010 - Current
Pharmacy Technician -Intern
Detroit Medical Center, Sinai Grace Hospital
11.2009 - 05.2010
High School Diploma -
Quang Trung High School
Associate of Science - Pharmacy Technician Training Program
Kaplan Career Institute
Bachelor of Science - Business Administration And Management
Bingh Duong College
Excellent Employee Attendence -two sick occurrance in 16 years of employment
Excellent record o attendance with solid on time performance.