Hank Moss
Summary
Well-qualified automotive and truck repair professional skilled at conducting inspections, diagnosing issues and working with diverse vehicles. Proficient in scheduled service, reading technical manuals, and scoping instruments. Current Ford master tech certifications
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Master Automotive Technician
Planet Ford
Humble
08.2020 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine repairs on various makes and models of vehicles. Light duty, medium duty, and class 8 heavy duty trucks
- Repaired gas and diesel engines, differentials, electrical, climate control, and other critical vehicle components efficiently.
- Collaborated with service advisors to discuss repairs and customer needs.
- Maintained clean and organized work areas to ensure safety standards.
- Trained junior technicians on best practices and repair techniques.
- Completed detailed service reports for each vehicle serviced or repaired.
- Performed drive ability tests on vehicles after repairs were completed.
- Performed hydraulic system repairs on truck pto system, bucket lift systems, lift gate systems, and dump bed systems
Automotive Technician
Kittilson's Garage
La Salle
05.2018 - 08.2020
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Repaired engines, transmissions, and other critical vehicle components efficiently.
- Communicated effectively with customers regarding repair status and recommendations.
- Operated a variety of shop equipment safely and efficiently.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Provided accurate estimates of repair times to customers prior to work being performed.
Automotive Technician
Mangold Ford
Eureka
03.2013 - 05.2018
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Collaborated with service advisors to discuss repairs and customer needs.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Inspected vehicle engines and other components to identify potential issues.
- Attended technical training courses when available to increase knowledge base.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Adhered strictly to company policies concerning quality control standards.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Automotive Technician
Kittilson's Garage
La Salle
09.2008 - 03.2013
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance on various makes and models of vehicles.
- Repaired engines, transmissions, and other critical vehicle components efficiently.
- Maintained clean and organized work areas to ensure safety standards.
- Completed detailed service reports for each vehicle serviced or repaired.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
Education
Certificate Automotive Technician - Automotive Mechanics
Illinois Valley Community College
Oglesby , IL 08.2007 - 05.2009
Skills
- Advanced diagnostics
- Engine rebuilding
- Hydraulic system repairs
- Electrical system troubleshooting
- Differential rebuilding
- Ford Master Tech certifications
Certification
- Diesel engine repair
- Diesel engine performance
- Gasoline engine repair
- Gasoline engine performance
- Manual transmission and drivetrain
- Steering and suspension
- Brakes
- Climate control
- Electrical systems
References
References available upon request.
Timeline
Master Automotive Technician
Planet Ford
08.2020 - Current
Automotive Technician
Kittilson's Garage
05.2018 - 08.2020
Automotive Technician
Mangold Ford
03.2013 - 05.2018
Automotive Technician
Kittilson's Garage
09.2008 - 03.2013
Certificate Automotive Technician - Automotive Mechanics
Illinois Valley Community College
08.2007 - 05.2009