Hank Son
Auburn,AL
Summary
Results-driven Administrative Manager with expertise in project management, employee oversight, and vendor relations. Enhanced profit margins while managing the opening and closing of multiple locations and leading a diverse team of 22. Focused on building strong relationships and optimizing operations to drive business continuity and superior customer service.
Overview
10
10
years of professional experience
Work History
Administrative Manager
Son Family Businesses
Pelham, AL
06.2019 - 12.2024
- Oversaw operations of multiple business lines across sectors, including 2 food-related, 1 retail store, and 3 dry cleaners.
- Managed a total of 22 employees across all businesses with the help of local managers.
- Identified and engaged new vendors and suppliers to enhance profit margins while upholding quality standards.
- Cultivated and maintained strong relationships with vendors and suppliers to ensure seamless business operations.
- Communicated with the customer base that sought to leave their reviews and opinions through online portals.
- Maintained records and files to ensure ease of access to information.
- With the aid of financial experts, managed the tax obligations of multiple businesses, and employee payroll.
Logistics Assistant
Kia Motors
West Point, GA
06.2020 - 06.2024
- .Coordinated shipments and deliveries to ensure the constant uninterrupted flow at the plant.
- Tracked inventory levels to ensure data accuracy and stock availability.
- Maintained records of shipments, receipts, and inventory data to support operational efficiency.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Delivered reports to senior leaders, providing data insights to optimize workflow.
Legal Intern
Kaplan Law Group
Dallas, TX
06.2023 - 08.2023
- Conducted legal research on case law and statutes to support ongoing cases.
- Assisted in analyzing legal issues to come up with possible solutions for the issue at hand.
- Assisted in preparing for hearings and client meetings.
- Attended court proceedings to gain insight into hearing processes and attorney strategies.
- Maintained the confidentiality of private and sensitive legal documents and the personal information of clients.
- Shadowed mentor to understand day-to-day operations of an attorney.
Retail Sales Associate
Target
Alabaster, AL
05.2015 - 12.2019
- Welcomed customers, provided product information, guided selections, and facilitated purchases, contributing to sales success.
- Assisted customers with purchases, item location, and enrollment in reward programs, enhancing shopping experience.
- Resolved customer inquiries regarding store policies and addressed concerns, fostering trust and satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with other members of the team to ensure efficient stock replenishment.
Online Grocery Associate
Walmart
Alabaster, AL
03.2017 - 08.2019
- Achieved high customer satisfaction ratings through timely order completion and careful product selection.
- Assisted customers with online grocery orders and product selections, communicating substitutions to ensure order satisfaction.
- Worked productively with customers to meet order requirements and service expectations.
- Review orders prior to pick up for accuracy and purchase-by dates.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick-up.
- Collaborated with team members to streamline order picking and packing processes, improving overall efficiency.
Education
Bachelor of Arts - Law And Justice
Auburn University
Auburn, AL05-2025
Skills
- Project management
- Administrative support
- Document management
- Microsoft Office Suite
- Scheduling
- Staff Management
- Vendor relations
- Customer service
- Relationship management
- Dispute resolution
- Time Management
- Organization
- Legal research
Languages
Korean
Native/ Bilingual
Timeline
Legal Intern
Kaplan Law Group
06.2023 - 08.2023
Logistics Assistant
Kia Motors
06.2020 - 06.2024
Administrative Manager
Son Family Businesses
06.2019 - 12.2024
Online Grocery Associate
Walmart
03.2017 - 08.2019
Retail Sales Associate
Target
05.2015 - 12.2019
Bachelor of Arts - Law And Justice
Auburn University