Hanna Garlyn Bonife
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Trainer
Chipotle Grill
Las Vegas, NV
06.2023 - Current
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained a high level of professionalism when dealing with difficult customers.
Prep Cook
Chipolte
Las Vegas, NV
06.2023 - Current
- Communicated effectively with fellow staff members regarding meal preparations.
- Organized walk-in coolers and freezers according to established guidelines.
- Ensured all food products were stored correctly in accordance with health code regulations.
- Kept track of production records related to daily menu changes or specials.
- Prepared and cooked food items according to recipes and menus, adjusted seasoning of dishes to taste, and monitored food stock.
Education
High School Diploma -
Southwest Career And Technical Academy
Las Vegas, NV05-2024
College And Career Ready -
Southwest Career And Technical Academy
Las Vegas, NV05-2024
Skills
- Guest Relations
- Task Delegation
- Menu knowledge
- Employee Coaching
- Food safety understanding
- Upselling strategies
- POS system operations
- Service prioritization
- Training and coaching
- Restaurant Operations
- Hygiene standards
- Quality Control
- Training and mentoring
- Order Accuracy
- Ingredient Preparation
- Grilling Techniques
- Food presentation
- Kitchen Operations
- Safe Food Handling
Affiliations
- Filipino Club President
- Filipno Club Founder
- We The People (School Organization that focuses on Politics)
College Courses taken in Highschool:
- EDU 206, EDU 250
- Psychology 101
- Sociology 101
- Coms 101, Coms 102
- PSC 101
- English 101, English 102
- Math 126, Math 127
Languages
Tagalog
Native/ Bilingual
Waray Waray
Native/ Bilingual
Accomplishments
- Seal of Biliteracy
- Senior of the Year
- Teaching and Training Student of the Year
- Presidential Scholarship
- Certificate of Special Congressional Recognition, bestowed by Susie Lee
- Certificate of Special Congressional Recognition, Given by US Senator Jackie Rosen
- Student of Excellence Medal
- Certificate of Recognition LP Student Advocate Award Recipient
- Outstanding Citizenship Award
- Swcta Filipino Club Medallion
- We The People Medallion
Certification
- Food Handler Certification
Timeline
Front of House Trainer
Chipotle Grill
06.2023 - Current
Prep Cook
Chipolte
06.2023 - Current
High School Diploma -
Southwest Career And Technical Academy
College And Career Ready -
Southwest Career And Technical Academy