Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Hanna Bowman

Summary

Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
05.2023 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Cashier

Dunkin
03.2023 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Honors Diploma -

Western Boone Junior Senior High School
Thorntown, Indiana
05.2025

Skills

  • Food Preparation
  • POS Systems
  • Hospitality service expertise
  • Conflict Mediation
  • Performance Improvement
  • Team Leadership
  • Exceptional customer service
  • Ordering Procedures
  • Inventory Management

Accomplishments

  • Collaborated with team of 15 in the development of Boone County Youth Advisory Committee.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Achieved team leader award through effectively helping with Track and Field.

References

  • Mr. Matt Wilson, Mentor, 2 years, (765) 335-0000, matt@boonecountymentoring.org
  • Mrs. Amanda Plunkett, Volunteer Leader, 6 years, +1 (765) 404-2094, amanda.plunkett@webo.k12.in.us
  • Mrs. Donna Stachowicz, Mentor, 10 years, (843) 796 - 8663, donnastachowicz@hotmail.com

Timeline

Barista

Starbucks
05.2023 - Current

Cashier

Dunkin
03.2023 - 05.2024

Honors Diploma -

Western Boone Junior Senior High School

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Hanna Bowman