Hanna Dail
Richlands,NC
Summary
Proven track record in enhancing customer satisfaction and streamlining service operations at Habaneros Restaurant. Skilled in POS System Operation and excelling in hospitality service expertise, demonstrated the ability to manage multiple tasks efficiently. Achieved significant improvements in dining experience through strong multitasking and effective communication.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
Habaneros Restaurant
06.2023 - 01.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Front Desk Receptionist
Fit4Life
04.2023 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
High School Diploma -
Richlands High School
Richlands, NC06.2024
Skills
- Strong multitasking
- Efficient organization
- POS System Operation
- Professional Appearance
- Cleanliness and hygiene
- Food safety understanding
- Menu Memorization
- Strong Work Ethic
- Hospitality service expertise
- Cash Handling
- Guest Seating
Timeline
Wait Staff Member
Habaneros Restaurant
06.2023 - 01.2024
Front Desk Receptionist
Fit4Life
04.2023 - 06.2023
High School Diploma -
Richlands High School
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