Hanna Dickerson

• Implemented operational strategies and effectively built customer and employee loyalty.
• Managed budget implementations, employee reviews, training, schedules and contract negotiations.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
• Developed and maintained relationships with customers and suppliers through account development.

Responsible for answering phones promptly. Responsible for creating patient charts and discharging patients. Responsible for order supplies for the unit both clinical supplies and office supplies.

• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.

• Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Responded to and resolved customer questions and concerns.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.