Hanna E. Brunner
Humility Of Mary Housing
Akron,OH
9
years of professional experience
Professional with strong background in case management, prepared to make significant impact and show proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Offers excellent organizational, problem-solving and communication abilities to ensure optimal client outcomes.
Work History
Case Manager
1 Year 5 Months- Assessed client needs and developed individualized case management treatment plans.
- Coordinated referrals with community agencies, healthcare providers, and support services.
- Monitored service compliance and updated case documentation for accuracy.
- Tracked progress and adjusted action plans based on changing client circumstances.
- Maintained confidential records and ensured adherence to program requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Cashier and Front Desk Associate
5 Years- Greet customers and answer general questions about products and services.
- Train and mentor new employees on operating the cash register, customer relationships and product knowledge.
- Engage in problem solving and troubleshooting to always maintain customer satisfaction.
- Operate the cash register and count balance at the beginning and end of shifts.
- Inventory products and maintain a clean and organized store.
- Shadowed for a morning with attorney Steven Barnett.
- Discussed the duties of his job and the steps he took to become an attorney.
- Sat in with defense attorneys, attorney Barnett and judge Micheal Repella II for pre-trial discussion of a handful of cases and witnessed one defendant declare a plea in the common pleas court room.
- Introduced to a variety of staff in the common pleas court, probate-juvenile court, and sheriff’s office.
- Toured the small jail at the common pleas court.
Server
8 Months- Waited tables, filled orders, operated the cash register and cleaned and organized general areas of the restaurant.
Education
Bachelor of Criminology And Justice Studies
- GPA: 3.5
- Honoree of Dean's List Youngstown State University, Spring 2020
- Honoree of Dean's List Kent State University, Spring 2023 - Spring 2024
Skills
Working with Electronic Health Records
Microsoft Word
Microsoft PowerPoint
Microsoft Excel
and Microsoft Outlook
Case management and Case documentation
Active listening
Conflict resolution
Relationship building
Organization and multitasking
Accomplishments
- Dean’s list Youngstown State University, Spring 2020
- Dean’s list Kent State University, Spring 2023-Present
Timeline
Case Manager
Humility Of Mary Housing
05.2025 - CurrentRead More
Carroll County’s Prosecuting Office
03.2025 - 03.2025Read More
Cashier and Front Desk Associate
Rohr & Son’s Nursery
05.2020 - 05.2025Read More
Server
Margaritas Mexican Restaurant
02.2018 - 10.2018Read More
Kent State University
Bachelor of Criminology And Justice Studies
Read More
Significant Coursework
Criminal Law, Criminal Procedures and Evidence, Criminology, Police Role, Forensic Science CSI with Lab, Criminal Courts.
Job Shadow Expirience
Carroll County’s Prosecuting Office (March, 2025)
- Shadowed for a morning with attorney Steven Barnett.
- Discussed the duties of his job and the steps he took to become an attorney.
- Sat in with defense attorneys, attorney Barnett and judge Micheal Repella II for pre-trial discussion of a handful of cases and witnessed one defendant declare a plea in the common pleas court room.
- Introduced to a variety of staff in the common pleas court, probate-juvenile court, and sheriff’s office.
- Toured the small jail at the common pleas court.