Hanna Elfstrom
Cheyenne,WY
Summary
Reliable Bartender with a proven track record at Donald Tavern, excelling in customer satisfaction and team leadership. Expert in time management, staff training and promotional strategies, ensuring a professional and vibrant atmosphere. Achieved notable success in enhancing service quality and resolving disputes, embodying a fun, outgoing personality with exceptional communication skills.
Overview
11
11
years of professional experience
Work History
Bar Manager
Donald Tavern
04.2014 - 12.2024
- Mentored and trained staff members to ensure exceptional customer service standards.
- Closed out cash register and Lottery tills and prepared cashier report at close of business.
- Social Media marketing to promote bars weekly specials and fun events.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines communication, and ensuring high-quality service.
Education
Chemeketa Community College
Salem, ORSkills
- Customer service
- Fun out going personality
- Team leadership / problem-solving
- Staff training
- Staff scheduling
- Inventory management
- Time management
- Clear communication / decision-making
- Cash handling
- POS system proficiency
- Promotional strategies
- Liquor law compliance
Timeline
Bar Manager
Donald Tavern
04.2014 - 12.2024
Chemeketa Community College
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