HANNA ROBERTS
Tacoma
Summary
Dynamic retail professional with hands-on experience in training staff and managing inventory. Strong capability in enhancing customer satisfaction through effective problem-solving and merchandising strategies, while maintaining a clean and organized shopping environment.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
Auburn
10.2022 - 08.2023
- Delivered excellent customer service, addressing inquiries and resolving issues to improve customer satisfaction.
- Enhanced inventory management by tracking stock levels and coordinating replenishment efforts.
- Streamlined daily store operations, maintaining a clean and organized shopping environment.
Dairy Manager
Safeway
Gilbert
11.2021 - 08.2022
- Trained staff on dairy handling procedures and safety protocols, improving compliance and reducing risk of contamination.
- Monitored product quality to meet company standards and customer expectations.
- Managed inventory levels to ensure optimal stock availability and freshness.
- Implemented merchandising strategies to enhance product visibility and drive customer engagement.
- Collaborated with suppliers to coordinate timely deliveries of dairy products.
- Resolved customer inquiries regarding dairy products, enhancing overall satisfaction.
- Developed vendor relationships to ensure reliable product supply and negotiate favorable pricing.
Education
AA - Human Services
Tacoma Community College
Tacoma04-2026
Skills
- Customer service
- Customer experience
- Customer engagement
- Retail operations
- Inventory management
- Stock rotations
- Employee training
- Staff supervision
- Financial reporting
Middle Initial
L
Timeline
Assistant Store Manager
Dollar Tree
10.2022 - 08.2023
Dairy Manager
Safeway
11.2021 - 08.2022
AA - Human Services
Tacoma Community College