Hanna Tobias
Elk Grove,CA
Summary
I am a dedicated and hard working individual who is seeking to change my career from veterinary medicine to human healthcare. Having had extensive experiences in fast pace work environments; I am able to learn fast and adapt, awhile still showing strong customer service skills and being enthusiastic and passionate about any situation and opportunity. I believe I can contribute great success to your team and the company. Thank you for your consideration.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant
Franklin Ranch Pet Hospital
Elk Grove, CA
06.2021 - Current
- Answered phone and in-person inquiries from clients regarding appointment scheduling, services offered and medical treatment pathways provided by veterinarian.
- Built strong relationships with clients, veterinarians, and surrounding hospital staff.
- Assisted in onboarding of new hires by providing orientation materials and training new veterinary staff on office procedures and requirements.
- Worked with clients to ensure they were comfortable with the process of treatment plans and any next steps needed for easy an transition from in-hospital to at-home care.
- Obtained information and history from clients to maintain medical charts and to ensure clients concerns/questions were addressed effectively.
- Administered intravenous, intramuscular and subaqueous injections.
- Operated radiographic and ultrasound equipment.
- Gathered samples and performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
Veterinary Assistant
Banfield Pet Hospital
Elk Grove, CA
07.2020 - 06.2021
- Explained disease and condition diagnoses, prognoses and treatment options to pet owners to provide information for decision making concerning patient care.
- Provided assistance and support to owners during end stage pet illnesses, delivering comfort, compassion and kind words.
- Interacted with clients regarding animal health, education on treatment protocols and general procedures.
- Prepared and labeled medications and informed client of administration techniques.
- Recorded case history, weight, temperature and other vitals.
- Collected and ran diagnostics such as bloodwork, fecal analysis, urinalysis, and ear cytology's.
- Set up appointments for checkups and scheduled veterinary consultations, as well as preventative appointments.
Clinical Assistant / Mobile Clinic Assistant
VIP Petcare
Roseville, CA
11.2019 - 06.2020
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Collected and documented animal information such as weight, size, and physical condition.
- Prepared patient supplies (vaccines, oral medication, blood draw equipment)
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
- Administered subcutaneous injections.
- Cephalic and Saphenous venipuncture.
- Prepared and ran blood samples for in-house lab work.
- Educated owners about the importance of preventative care.
Cashier, Shelf Stocker
Pet Club Food And Supplies
Elk Grove, CA
06.2018 - 11.2019
- Helped customers find specific products, answering questions and offering advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
- Greeted incoming customers and provided personable and knowledgeable service.
- Presented friendly and positive attitude while communicating clearly with customers and colleagues.
Kennel Assistant
DuckPond Kennels
Elk Grove, CA
06.2016 - 07.2017
- Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles. Keeping all areas clean and neat.
- Walked animals outside for potty breaks numerous times per shift to avoid accidents in play areas and on bedding.
- Identified animal health concerns and discussed problems with owners.
Education
Biology For Pre-Veteinary Transfer
Cosumnes River College
Sacramento, CA08-2024
High School Diploma -
Elk Grove High School
Elk Grove, CASkills
- Wonderful customer service skills
- Strong verbal and written communications
- Kind leadership skills
- Effectively maintaining client relationships
- Strong understanding of medical terminology and field specifics
- Effective conflict resolution skills with colleagues and clients
- Time management skills
- Adaptable and flexible (even under pressure)
- Detail-oriented
- Training and Onboarding
- Public Speaking
Timeline
Veterinary Assistant
Franklin Ranch Pet Hospital
06.2021 - Current
Veterinary Assistant
Banfield Pet Hospital
07.2020 - 06.2021
Clinical Assistant / Mobile Clinic Assistant
VIP Petcare
11.2019 - 06.2020
Cashier, Shelf Stocker
Pet Club Food And Supplies
06.2018 - 11.2019
Kennel Assistant
DuckPond Kennels
06.2016 - 07.2017
Biology For Pre-Veteinary Transfer
Cosumnes River College
High School Diploma -
Elk Grove High School
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