Hanna Williams
St. Petersburg,FL
Summary
An eager individual with a quality-driven and disciplined approach to completing and perfecting tasks. Decisive leader, strategic planner and complex problem-solver with 5 years of customer service experience. I work very well in both team oriented environments and individual positions as well. Organized and dependable candidate as well as being successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain full-time/part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
To-Go Specialist
Darden Restaurants, Olive Garden
Lakeland, FL
06.2019 - Current
- Followed all company policies and procedures to deliver quality work.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all company products are available.
Gymnastics Teacher
Gym Etc.
Lakeland, FL
06.2017 - 05.2019
- Developed lesson plans and routines for individual students to meet personal goals and abilities.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Coordinated with other instructors and coaches to determine student advancement and progress.
- Emphasized punctuality to students to always begin and end lesson on time.
- Briefed safety rules and standards to students and spotters at beginning of classes.
- Implemented exercise programs and training strategies to bolster individual and team performance.
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
Education
No Degree - Graphic Design
Polk State College
Lakeland, FLEsthetician License - Skin Care
Aveda Institute
Brandon, FL05.2022
High School Diploma -
McKeel Academy of Technology
Lakeland, FL05.2019
Skills
- Customer Relations
- Active Listening
- Excellent Communication
- Teamwork and Collaboration
- Self-Motivated
- Attention to Detail
Certification
Esthetician License
- Certified Esthetician - May 13th, 2022
Timeline
To-Go Specialist
Darden Restaurants, Olive Garden
06.2019 - Current
Gymnastics Teacher
Gym Etc.
06.2017 - 05.2019
No Degree - Graphic Design
Polk State College
Esthetician License - Skin Care
Aveda Institute
High School Diploma -
McKeel Academy of Technology
Similar Profiles
Izabella PerezIzabella Perez
Team Member at Darden Restaurants, Olive GardenTeam Member at Darden Restaurants, Olive Garden
Rasmey OukRasmey Ouk
Assistant Manager - Service Professional at Darden Restaurants, Olive GardenAssistant Manager - Service Professional at Darden Restaurants, Olive Garden
Alina LiraAlina Lira
Host at Darden Restaurants, Olive GardenHost at Darden Restaurants, Olive Garden
Sarah BeltranSarah Beltran
Server at Darden Restaurants, Olive GardenServer at Darden Restaurants, Olive Garden
Ian CampbellIan Campbell
Financial Representative at Westshore FinancialFinancial Representative at Westshore Financial